Village Hotels
M&E Sales Coordinator
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M&E Sales Coordinator
Christmas Coordinator Vacancy – 2025
V Hotels know how to party and we’re looking for lively Christmas Coordinators!
We are seeking several Christmas Coordinators to join our team from now until the end of December 2025. You’ll help promote and coordinate an array of festive events, including:
- Corporate parties
- Private events
- Pub & Grill gatherings
- Family celebrations
- Children’s events, as part of our comprehensive Christmas Programme
Key Responsibilities
Event Planning & Outreach
- Assist with sales planning, identifying target attendees for all events
- Conduct outreach to local businesses, schools, colleges, sports clubs and retail partners (e.g., business parks)
- Conduct in-house promotional activities to generate interest and secure new bookings, such as:
- Leisure club membership engagement
- Lobby hosting events
- Proactively engage with past and potential new customers via telephone to:
- Secure event bookings
- Answer queries and address concerns
- Conduct upsell phone calls targeting guests staying over the Christmas period
Event Coordination & Administration
- Coordinate and manage event logistics, including:
- Processing payments
- Settling menu & beverage choices
- Accommodating special requests
- Learn and utilise our booking systems, ensuring accurate and timely updates in the Sales System
- Research exposure opportunities for events, utilising:
- Local organisational intranets
- Social media channels
- Public and private promotional forums
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Daily Sales and Operational Support
- Maintain the Sales System with daily figures, including new ticket sales and payment reconciliations
- Chase final balance payments to avoid last-minute delays
About the Role at Village Hotel Club
Work, Grow, Play! At Village Hotel Club, we thrive on fostering a culture of personality, individuality and fun. Here, we create vibrant, modern spaces for guests to live their best lives—whether working, dining, relaxing, playing or exercising.
With hotels spanning Aberdeen to Bournemouth (and more opening soon), we rely on individuals like you to deliver a service that sets us apart.
**Employee Benefits (Complimentary and Discounted)
Working with us means enjoying exciting perks matched with great hospitality. Some key benefits include:
Perks & Discounts
- Complimentary Health & Wellness Membership for you and a guest (worth £1,500 per year)
- Discounts on overnight stays from £35 with a friend, plus generous meal offers
- Friends & family get an excellent breakfast-inclusive stay from £49
- 50% off all food and drink (on or off shift) at Village Hotel Pub & Grill
- 30% discount on drinks (on or off duty) at Village Hotel Starbucks stores
- Partner discounts on High Street brands and supermarkets
- Mobile gaming training platform for your professional development
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Wellbeing and Support
- Monthly well-being programmes and mental health first aiders available
- designs customised mental health days
- Financial wellbeing support and salary drawdown via Wagestream
- Employee assistance and counselling schemes
- Enhanced maternity & paternity benefits and relaxed policies
Flexible & Reward Driven
- Flexible working hours suited to role needs
- Exciting annual team events and inclusive workplace culture
- Seasonal BIG People Days rewarding both staff and local community engagement
- Company pension scheme, life insurance and electric car salary sacrifice
- Weekly competitions, birthday days off, destination rewards, lounge access & ** tumour discounts** (terms apply across contracts)
Person Specification
To excel as a Christmas Coordinator, the Successful Candidate will:
- Be charismatic, personable and embrace engaging conversation
- Demonstrate a target-driven and detail-oriented approach
- Adapt flexibly to evening and weekend work as required
- Show strong telephone and client-facing confidence
- Possess knowledge of social media and communication strategies
- Display excellent written English and customer service skills (no prior hospitality experience required)
Hours per week: 37.5
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