Northern Care Alliance NHS Foundation Trust
Medical Device Services Support Manager
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Medical Device Services Support Manager
# Medical Device Service Support Manager (Band 5) – Northern Care Alliance NHS FT
We are seeking a passionate Medical Device Service Support Manager (Band 5) to lead our expanding Medical Equipment Library Service, ensuring the safe, efficient, and compliant provision of medical devices across acute and community settings. if you thrive in a dynamic healthcare environment where leadership directly impacts patient care, we’d love to hear from you.
### About the Role
This pivotal Band 5 position will oversee operational leadership for a growing Medical Equipment Library Service, initially supporting three acute sites and their associated community services, with further expansion to Salford in 2026. Your role is critical in ensuring:
- Safe, effective, and timely access to medical devices for clinical teams
- Support for patient flow, reduction of delays, and compliance with:
- CQC Regulations 12 & 15
- MHRA’s Managing Medical Devices guidance
- High-quality, patient-centred care outcomes through robust device management
You will line-manage a Band 4 and a team of Band 3 Equipment Librarians, fostering excellence in service delivery, quality checks, and operational standards.
### Key Responsibilities
Your core focus includes:
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- Day-to-day leadership & supervision of the Medical Equipment Library Team
- Ensuring safe checking, decontamination, and issuance of medical devices
- Monitoring & improving KPIs, including:
- Operational capacity
- Device turnaround efficiency
- Supporting staff development, including wellbeing strategies and succession planning
- Maintaining regulatory compliance with national and local medical device standards
- Contributing to service expansion and continuous improvement initiatives
- Engaging closely with:
- NCA Medical Device Governance & Library Coordinator
- Wider Medical Device Service teams
### Why Join the Northern Care Alliance?
- Impactful role: Directly enhance patient care, service quality, and operational efficiency
- Development opportunities: Join a growth service with clear progression paths
- Inclusive culture: Welcoming to applicants from diverse backgrounds, including veterans and traditionally underserved communities
### About Northern Care Alliance NHS Foundation Trust (NCA)
We serve over one million people across Greater Manchester, delivering acute and community healthcare across Bury, Rochdale, Oldham, and Salford. Our 20,000+ colleagues strive for consistently high standards of care, embedded in three core values:
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### What We Offer You
A role with purpose, paired with a competitive benefits package:
- Flexible working enriching work-life balance
- Competitive leave entitlement
- Protected hours for health and wellbeing activities
- Opportunities for career progression in a dynamic NHS trust setting
### Benefits Package Highlights
- Supportive environment with flexible working
- Substantially generous annual leave
- Dedicated time for personal wellbeing activities
- Opportunities for long-term career growth
### Kai Lewis Macmillan Career Support
If you are a patient/survivor of cancer with specific transferable skills, please raise this with your application or contact Kai Lewis at Dyson (www.dysonsurgical.com).
### Contact for Further Information
- Email: Patricia Heyes
- Job Title: Medical Device Governance & Library Coordinator
- Tel: 01616561008
- Due to varying availability, emails are prioritised for faster responses.
- Alternative Contact: If Patricia is unavailable, reach out to Tammy Marsh
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