The Doctors Medical Centres
Medical Receptionist - The Doctors Marshlands
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Ready to take your receptionist skills to the next level? Join us at Green Cross Health medical centres and propel your career in an exciting, growth-focused environment!
Join us in a pivotal role, blending compassion and organization to positively impact patient care.
Permanent Full Time - 40 hours per week
Discover excellent perks and growth opportunities at The Doctors
The Doctors Medical Centres is New Zealand’s largest network of GPs and primary healthcare providers, trusted by over 400,000 Kiwis. With more than 65 medical centres across the country, we make it easy to access personalised care - when and where it is needed most.
Be the welcoming face of our clinic and ensure our patients have a seamless experience from start to finish.
The Doctors Marshlands are seeking an efficient and enthusiastic full-time medical receptionist to join our friendly and dynamic team.
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We are committed to excellence in service provision and to providing equitable health care in line with our vision and values as well as obligations under Te Tiriti o Waitangi.
You’ll be approachable, confident, and empathetic, with the ability to work efficiently under pressure while maintaining excellent attention to detail. As a reliable team member, you’ll deliver high-quality patient service and support the smooth day-to-day running of the practice. Must be able to work between 07:30am and 05:30pm
Key responsibilities include:
- Being the first point of contact for patients, both in person and over the phone
- Providing accurate information and outstanding customer service
- Booking appointments and processing payments
- Maintaining accurate patient records
- Assisting with general administrative duties
- Be approachable
- Be confident
- Be empathetic, patient, and understanding
- Be able to work efficiently to assist our patients
- Have great attention to detail, even when under pressure
- Be a reliable team member.
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You will bring to the role:
- Experience in a medical setting (preferable)
- Proficient computer and IT literacy
- Experience in administration (medical preferred)
- Experience using patient management system
- Friendly, professional, and reliable approach
- Ability to multitask and thrive in a busy environment
- High attention to detail and strong problem-solving skills
- Experience with NZ Practice Management Systems (desirable)
If you're ready to step into an exciting role where your customer service skills will shine, we want to hear from you.
For more information and to apply online, click Apply Now button below.
Applicants for this position should have NZ residency or a valid NZ work permit.
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