NHS Scotland
Medical Records Officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
# **Medical Records Officer – Permanent & Fixed-Term Roles**
**Location:** University Hospital Crosshouse, Kilmarnock
**Organisation:** **NHS Ayrshire and Arran**
**Hours:** **36.0 hours per week**
- Monday–Thursday: **9:00 AM–5:00 PM**
- Friday: **9:00 AM–3:30 PM**
---
## **About NHS Ayrshire and Arran**
**NHS Ayrshire and Arran** is one of **14 territorial NHS Boards** within **NHS Scotland**. Their core purpose is:
> *“Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran.”*
They are committed to a culture shaped by three values:
- **Caring**
- **Safe**
- **Respectful**
Collaborative working in line with these principles is essential.
For more information, visit [RNAAS website](https://www.nhsaagraphy.nhs.scot/)
---
## **The Role**
An opportunity exists within the **Business Administration** team, **Mental Health Services**, **North Ayrshire Health & Social Care Partnership**, providing **comprehensive, confidential clerical and administrative support** to the **Medical Records Service**.
### **Pay Type & Contract Types:**
- **Band:** [View salary details on NHS Jobs Scotland](https://www.jobs.scot.nhs.uk)
*(Note: Sponsorship unguaranteed; check eligibility via NHS Jobs Scotland.)*
- **Contract Options:**
- **x1 Permanent post**
- **x2 Fixed-term posts (2 years)**
---
## **Responsibilities**
- Provide **clerical and administrative support** to the Medical Records Service at **University Hospital Crosshouse**.
- Handle **sensitive and distressing information** within records.
- Work in **warehouse conditions**.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
Education & Skills
Applicants must have:
- O-Grade/Standard Grade Credit or National 5 in English and Maths
- SVQ Level 2 in Administration or equivalent relevant qualification/experience
Key Experience & Competencies
A high level of accuracy and attentiveness is required due to the nature of handling confidential records. You must demonstrate:
- Typing proficiency
- Data input experience
- Expertise in Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint)
- Experience with electronic Patient Management System (PMS Trakcare)
- Familiarity with NHS workflows and inter-disciplinary networks (desirable)
- Strong communication skills (verbal and written)
Confidentiality
- Strict adherence to General Data Protection Regulation (GDPR)
- Ability to maintain confidentiality with sensitive patient data
Flexibility
- Adaptability to last-minute changes and demands
Licensing
- Full UK Driving Licence (desirable)
- Applicants may need to travel across multiple Ayrshire & Arran sites
Right to Work in the UK
You must demonstrate legal permission to work in the UK. NHS Ayrshire & Arran may offer visa sponsorship (subject to salary threshold and role criteria).
- Bank/staff grade posts (Band 2) are ineligible for sponsorship.
- For eligibility and sponsorship checks, visit NHS Visa & Immigration.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Further Information
For details on the role:
Contact Person: Lesley Bramwell – Business Administration Manager 📞 (01294) 322460 ✉️ Email
How to Apply
Post closes at midnight (on date listed)—no late submissions accepted.
NHS Jobs (JobTrain) Application Process
✅ Do not upload a CV—this will not be considered for shortlisting.
- Apply via NHS Jobs Scotland.
- Use Google Chrome or Microsoft Edge for optimal compatibility.
- After submission, verify your email (including junk folders) for updates.
Troubleshooting Support
🛠️ Need help with your application? Contact the JobTrain Candidate Support Hub.
Accessibility & Notes
📧 Ensure you provide an accurate email—this is the primary form of correspondence.
⚠️ Internal candidates: Update your NHS Jobs Scotland account to confirm your status within Ayrshire & Arran.
NHS Ayrshire and Arran is committed to equality and diversity and encourages applications from all applicants. Equality is linked as part of the NHS selection process—to learn more, visit NHS Scotland Dignity & Respect.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills