• Provide scientific support to healthcare professionals throughout their customer journey.
• Attend customer-facing meetings where scientific expertise is required.
• Support training initiatives for new and existing customers.
• Assist healthcare professionals in understanding clinical evidence, product use, treatment outcomes, and patient selection considerations.
• Build strong relationships that support long-term scientific engagement.

Commercial Collaboration

• Partner with sales and marketing colleagues to provide scientific and clinical support within compliant frameworks.
• Deliver scientific training to internal teams.
• Contribute to the development of educational resources, FAQs, and scientific materials.
• Support peer-to-peer educational events and speaker programmes.

Medical Affairs Activities

• Support execution of the UK & Ireland Medical Affairs plan.
• Collaborate with Medical Information, Pharmacovigilance, Regulatory Affairs, and Commercial teams.
• Provide field insights to support medical strategy and educational planning.
• Support pharmacovigilance reporting by identifying and reporting adverse events in accordance with company procedures.
• Ensure all activities are conducted in line with ABPI, IPHA, MHRA, and company compliance requirements.

Key Working Relationships

• Aesthetics medical affairs colleagues (MSL colleagues within Merz Aesthetics, Scientific Advisors, Medical Information) to work as a team and deliver the Aesthetics medical plan.
• Aesthetics commercial colleagues in marketing and sales to ensure alignment on customer interactions.
• Given therapy area KOLs to act as partners in the delivery of project to achieve better outcomes for patients.
• Global and Regional Aesthetics colleagues to align on research and global medical projects.

Qualification, Experience & Knowledge Requirements

Essential Qualifications & Experience

• Degree Pharmacy, Nursing, Medicine, Dentistry.
• 1–2 years' experience as an MSL OR relevant Medical Affairs, Clinical Education, Clinical Training, Medical Information, or Healthcare Professional engagement experience.
• Experience delivering healthcare professional education and injector training.
• Experience working with healthcare professionals (HCPs) in medical aesthetics.
• Strong scientific communication and presentation skills.
• Ability to build and maintain professional relationships with HCPs.
• Understanding of compliance requirements and ethical scientific engagement.
• Willingness to travel extensively across the UK and Ireland.
• Full UK driving licence.

Desirable Qualifications & Experience

• Experience within medical aesthetics, dermatology, plastic surgery, or related therapeutic areas.
• Knowledge of the UK and Irish healthcare landscape.
• Familiarity with ABPI and/or IPHA Codes of Practice.

Skills & Competencies

• Excellent verbal and written scientific communication skills.
• Strong presentation and training capabilities.
• Relationship-building and stakeholder engagement skills.
• Self-motivated and comfortable working independently in a field-based environment.
• Strong organisational and planning skills.
• High ethical standards and commitment to compliance.
• Proficiency with Microsoft Office and CRM systems.

Compliance & Regulatory Framework

All Activities Undertaken In This Role Must Comply With

• ABPI Code of Practice for the Pharmaceutical Industry (UK)
• IPHA Code of Practice (Ireland)
• Medicines and Healthcare products Regulatory Agency (MHRA) guidelines
• Health Products Regulatory Authority (HPRA) requirements (Ireland)
• Company SOPs, medical affairs policies, and applicable data protection legislation (UK GDPR / DPIA framework)

Competency Requirements

• Teamworking: Champions working together to create a culture of mutual respect; ensures real collaboration and true involvement. Uses strengths and the expertise of others to create and celebrate team success.
• Passion for Results: Demonstrates energy and drive in delivering results. Is proactive in approach and efficient and effective. Focuses on the end goal.
• Personal Accountability: Takes responsibility for self and actions. Takes the initiative and is proactive. Is willing to stand up and be counted and do the right thing.
• Open and Transparent: Gives and accepts regular honest constructive feedback and speaks the truth. Approaches working with others with positive intent. Brings disagreement out into the open and seeks to define solutions that everyone can endorse.
• Developing Self and Others: Takes responsibility and demonstrates commitment to own development. Uses all situations as potential learning opportunities. Supports and encourages others to develop their knowledge and behaviours.
• Innovation: Challenges thinking to bring about improvements. Seeks to gain understanding of a topic and generate new ideas and new ways of working. Is flexible and agile and delivers different and better solutions. Embraces change, learn from mistakes and takes smart risks.