Gloucestershire Health and Care NHS Foundation Trust
Medical Secretary
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Job Description: Medical Secretary
We have a vacancy for a full-time Medical Secretary to work between Charlton Lane and Wotton Lawn Hospitals within an established team. The post is fixed term for a period of 12 months, working Monday to Friday 37.5 hours each week.
Key Requirements
- Relevant secretarial experience is essential as the environment is fast-paced requiring a broad knowledge of medical terminology, RSA II/OCR II Word Processing/Typing and audio typing experience.
- You will work as part of a committed supportive team and be able to deal confidently and professionally with colleagues, GP surgeries, and patients, maintaining confidentiality at all times.
- You should have a friendly, positive, problem-solving approach, be self-motivated, willing to learn, and enjoy using your own initiative, within the remit of the post.
- You will need to be an excellent team player with the ability to adapt to various tasks according to service needs.
- Good verbal, written, and numerical skills are necessary, as well as the ability to prioritize and organize your own workload well, and be able to work effectively and efficiently.
- Skilled in IT applications, including Microsoft Outlook, Word, and Excel, and have excellent interpersonal and strong communications skills.
- Ability to adapt to a busy changing environment and be able to work with people under pressure.
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Key Responsibilities
- To provide a full confidential, administrative, and PA/Secretarial service to Consultants and their Specialist Registrar / Senior House Officer / Hospital Practitioner.
- To work as a member of the secretarial team ensuring deadlines are met and adequate secretarial cover is provided.
- To project the professional image of the business through demonstrating excellent customer care in all activities.
About Us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity, and diversity, while providing a sense of belonging and trust.
Staff Engagement
Annual staff surveys, regular Pulse surveys, and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
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- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organizations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritize and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Contact Information
For further details / informal visits contact:
- Name: Louise Grogan
- Job Title: Inpatient Admin Service Manager
- Email Address: louise.grogan@ghc.nhs.uk
- Telephone Number: 07882909712
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