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Sandwell & West Birmingham NHS Trust

Medical Secretary - General Surgery - Fixed Term

West Bromwich
Posted 2 days ago
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Exciting Opportunity for a Secretary in Vascular Surgery

An exciting opportunity has arisen for a highly motivated and experienced individual to join our existing secretarial team at Sandwell and West Birmingham NHS Trust. We currently have one position in Vascular Surgery based at Sandwell Health Campus.

Within our Trust, secretaries provide full secretarial support to consultants and their junior doctors, while also working together as a team.

Key Responsibilities:

  • Provide an efficient and effective patient administration service to support the Trust’s ambition to deliver high-quality, well-coordinated care for patients and service users and to support consultants and clinical teams to function effectively.
  • Actively manage the administrative processes associated with patient pathways and contribute to the effectiveness of clinical teams (including patient experience, patient flow, and waiting list management).
  • Provide secretarial and administrative support to consultants and clinical teams to support the delivery of high-quality, coordinated, and integrated care, including liaison with patients, carers, GP’s, and other service users.
  • Book appointments for patients on the cancer pathway within national targets and raise capacity issues with the Line Manager. Manage the Trust dashboard and book appointments appropriately.
  • Require robust knowledge of IT systems and the ability to work with multiple systems simultaneously.
  • Excellent typing speed and grammar is desirable.

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About Us

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our Values:

  • Ambition
  • Respect
  • Compassion

These values are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

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Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way,’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.

Contact Information

For further details or informal visits, contact:

  • Name: Joanne Deakin
  • Job Title: Patient Administration Manager
  • Email Address: joanne.deakin8@nhs.net
  • Telephone Number: 07811714746
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Skills

Secretarial Support
Patient Administration
IT Systems
Typing Speed
Grammar
Appointment Booking
Patient Pathways
Communication
Teamwork
Patient Experience
Waiting List Management
Liaison
Capacity Management
Clinical Support
Organizational Skills
Time Management

Location

West Bromwich, England, United Kingdom

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