Queen Victoria Hospital NHS Foundation Trust
Medical Secretary, Maxillofacial Department
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About the Role
We are seeking a keen and enthusiastic person to provide strong secretarial, organisational and administrative support within our Maxillofacial Department supporting Head and Neck Oncology Surgeons.
Responsibilities
- Provide full secretarial and administrative support to the Maxillofacial Department.
- Work flexibly and sensitively with other disciplines at Queen Victoria Hospital and other sites.
- Provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties.
- Review and manage the patient pathway to ensure all Oncology and RTT targets are met, escalating concerns when they arise.
- Communicate sensitively and appropriately with patients suffering from serious illness.
Requirements
The successful candidate will have a medical secretarial background with strong computer skills including fast and accurate audio typing. Key skills required are:
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- Excellent verbal and written communication skills, enabling communication at all levels
- A keen eye for detail
- Good time management
- Ability to work to tight deadlines prioritising workload under pressure while working efficiently as part of a friendly, busy team, ensuring the best possible care for our patients in a timely manner whilst ensuring that targets adhered to.
About Us
- Rated GOOD overall with outstanding care by the CQC.
- A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
- A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
- We are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
- Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
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Contact Information
For further details / informal visits contact:
- Name: Abigail Young
- Job title: Service Co-Ordinator
- Email address: abigail.young@nhs.net
- Telephone number: 01342 414 301
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