Priory
Medical Secretary

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Department: Site Support Roles
Location: Cheadle Royal
Compensation: £26,300 / year
Description
Priory Hospital Cheadle Royal is looking to recruit a Medical Secretary to join the team. This is a full-time role of 37.5 hours.
Set within picturesque landscaped gardens in Stockport, Priory Hospital Cheadle Royal offers a range of comprehensive inpatient mental health services for young people and adults.
The focus of our service is to help people to live their best life in a safe and supportive environment.
What you'll be doing
- You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients.
- While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone.
- Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- To provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.
- Provide exceptional customer service to our patients, ensuring a positive customer experience.
- You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant.
- Organise diaries and patient appointments directly with patients and Consultants whilst ensuring the hospital is providing the best possible service to patients.
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You can find additional information in the attached job description.
What you'll bring to the role
- Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
- Possesses excellent computer and Microsoft Office skills, with the ability to audio-type and a solid understanding of medical terminology.
- Passionate about delivering a high-quality service to the hospital, with strong organisational skills, the ability to prioritise workload effectively, and exceptional attention to detail.
- A committed team player who maintains a high level of confidentiality and integrity, supported by experience in administrative, customer service, clinical, or other relevant settings.
- Demonstrates the ability to work collaboratively within a team, sharing responsibilities to ensure the department operates efficiently, while following established procedures and processes and applying adaptive thinking when required, particularly in interactions with patients and their families.


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For more information about the role, you can email AnnabelleSargent@priorygroup.com
What we will give you in return
- We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations.
- We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
- Free on-site parking
- Birthday Holiday - Your Birthday as an extra day's annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
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