Chemist4U
Medicines & Product Data Manager
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Medicines & Product Data Manager
Medicines & Product Data Manager
Chemist4U (Innox Trading Ltd) – Lancashire Office
About Chemist4U
Chemist4U is one of the UK’s largest online pharmacies, making medicines, expert advice, and everyday health essentials more accessible than ever. Our fast-growing, innovation-driven team delivers trusted pharmacy care directly to customers’ doors.
Our purpose: Making medication and care faster, simpler, and safer so people stay well for longer.
Our mission: Empower everyone to take control of their health by providing world-class technology and pharmacy services.
Our values:
- Collaboration
- Integrity
- Positivity
- Growth
- Customer centricity
We simplify healthcare by leveraging cutting-edge technology and empowering our teams—ensuring reliable, hassle-free care so our customers can focus on their well-being.
About the Role
Reports to: Pharmacy Superintendent/Director (with dotted line to Ops Director) Job type: Permanent Salary: Competitive Working pattern: Monday–Friday, 37.5 hours per week Location: Lancashire (WN8)
This is a critical role within the organisation. As Medicines & Product Data Manager, you will be the single point of clinical and operational accountability for the integrity, accuracy, and lifecycle of all product and medication data across ERP and Product Information Management (PIM) systems. Your decisions directly impact safety, automation, and patient care across our automated dispensing hub and online pharmacy channels.
Core Responsibilities
You will own the integrity, alignment, and release of all product/medication data, ensuring accuracy from setup through to disposal. Critical responsibilities include:
- Product & item lifecycle management
- Manage the end-to-end setup and activation of new products/medications in ERP and PIM systems, ensuring:
- All attributes (descriptions, barcodes/GTINs, pack sizes, strengths, forms, dm+d mappings, pricing references, supplier data, categorisation, and channel flags) are accurate and complete.
- Strict adherence to consistent naming conventions, taxonomy, and data standards across brands and channels.
- Deduplication and data hygiene to prevent duplicate or inconsistent entries.
- Oversee the ongoing enrichment and maintenance of existing item data to reflect regulatory changes, supplier updates, and clinical revisions.
- Manage the end-to-end setup and activation of new products/medications in ERP and PIM systems, ensuring:
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Clinical safety & controlled release (critical control)
- Serve as the clinical gatekeeper for the controlled release of new and amended items before they enter ERP/PIM systems.
- Verify barcode/GTIN mappings to prevent incorrect dispensation errors during automated barcode scanning (each mismatch risks wrong-product dispensing and patient harm).
- Implement a formal, auditable release process, including four-eyes checks on safety-critical data and segregation of release duties.
- Escalate any data integrity risks to the Superintendent Pharmacist and block release until concerns are resolved.
- Align authority decisions with clinical safety protocols and retain evidence of all sign-offs and changes.
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External data monitoring & opportunity identification
- Monitor changes in NHS dm+d and Chemist & Druggist authoritative sources, assessing how these impact our catalogue management, automation efficiency, and new product offerings.
- Identify self-pay opportunities for new or newly-available medicines, compiling actionable assessments for commercial and clinical teams.
- Build a deep understanding of market trends and data sources to proactively improve product data quality.
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Systems, automation & continuous improvement
- Act as the group data steward for ERP and PIM systems, collaborating with operations, automation/WMS, commercial, and IT teams.
- Drive efficiencies in automated workflows, minimising mis-scans and manual interventions by continually refining data feeds and validation checks.
- Design, implement, and maintain reporting, reconciliation tools and rules to proactively flag inconsistencies before they affect production.
- Contribute to data governance policies, documentation, and training to elevate data quality awareness across the business.
Qualifications & Experience
Essential
- Pharmacy qualification required: Registered Pharmacy Technician (GPhC) or Pharmacist, or equivalent demonstrable pharmacy/medicines expertise.
- Precision-level knowledge of NHS dm+d and regulatory pharmacy/data standards (with hands-on reference experience).
- Hands-on experience in:
- Master data lifecycle management (setup, enrichment, maintenance, release) in structured ERP and PIM environments.
- ERP (e.g., SAP, Oracle, etc.) and PIM-specific operations (data modelling, taxonomy alignment).
- Analytical proficiency & advanced Excel skills: Proficient in lookups, pivot tables, large-scale data validation, and reconciliation.
- Unwavering attention to detail, with a safety-first mindset—understanding how medication data errors directly impact patient health.
- Methodical process-driven approach, ideal for formal change control, sign-off chains, and audit readiness.
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Desirable
- Experience in regulated pharmacy/hospital pharmacy (GPhC/MHRA environments).
- Familiarity with automated dispensing/hub scanning, barcode/GTIN workflows, and GS1 standards.
- Background with data feeds, APIs, and integrations between reference systems (NHS, manufacturers, suppliers).
- e-Commerce/multi-channel product data experience in PHA or pharmacy tech). exposure to self-pay medicine catalogues.
- SQL reporting/Bi tool experience for building deeper eligibility checks.
Key Behaviours
- Ability to stand firm as a gatekeeper under operational pressure without compromising clinical safety.
- Strong cross-team communication, translating clinical/commercial/operational/IT nuances.
- Organised, self-directed, and adept at balancing reactive data corrections and strategic opportunity-spotting.
Company Benefits
Make a tangible difference in patients’ lives, while enjoying rewards designed for professional growth and well-being:
✅ Discounted gym membership ✅ Funded training ✅ Enhanced Maternity & Paternity leave ✅ 30 days annual leave (flexible including public UK/Irish holidays) ✅ Staff discount ✅ Free e-car charging stations ✅ Sick Pay Scheme & Blue Light Emergency Card access ✅ Annual flu vaccination & wellbeing initiatives
How to Apply
Applications are open until 8th July 2026 but may close earlier with high response levels. If you’d like assistance (reasonable adjustments, document support, etc.), please contact careers@chemist4u.com.
We pride ourselves on an inclusive recruitment process—all reasonable adjustments welcomed.
[For more info on data handling, contact careers@chemist4u.com or visit our standard privacy terms.]
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