Crowne Plaza Hotel Glasgow
Meeting & Events Sales Executive
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Role Description
The Meeting & Events Sales Executive role is a full-time, on-site position based at Crowne Plaza in Glasgow. This role is responsible for managing and growing meeting and event business, including responding to inquiries, preparing proposals, and converting leads into confirmed bookings. The Meeting & Events Sales Executive will coordinate closely with clients to understand their needs, advise on venue options and packages, and ensure all event details are accurately communicated to operations teams.
Daily activities include:
- Maintaining accurate records in sales systems
- Conducting site visits
- Following up on leads
- Building long-term relationships with corporate, leisure, and group clients
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The role also involves collaborating with the wider hotel team to maximize revenue, uphold brand standards, and deliver high-quality experiences for guests.
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Qualifications
- Experience in meetings and events sales, conference and banqueting, or hospitality sales, with strong client relationship management skills.
- Ability to manage event inquiries, proposals, and contracts, with attention to detail and strong organizational and time-management skills.
- Solid communication and negotiation abilities, including confident presentation and interpersonal skills with diverse clients and stakeholders.
- Proficiency in using hotel reservation and sales systems, CRM tools, and standard office software.
- Customer-focused mindset with a commitment to delivering high service standards and supporting brand-quality experiences.
- Previous experience in a hotel, events venue, or related hospitality environment; experience with international brands is an advantage.
- Relevant education or training in hospitality, tourism, business, or a related field is beneficial.
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