WMJobs
Membership Administrator
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Dudley Metropolitan Borough Council
About the Role
We are seeking a proactive Membership Administrator to support DBLeisure Centres, delivering efficient and customer-focused membership administration. The role involves managing member records, handling enquiries, processing Direct Debits, reconciling payments, and producing reports, all while maintaining high standards of accuracy and compliance.
Key Responsibilities
- Managing member records
- Handling enquiries
- Processing Direct Debits
- Reconciling payments
- Producing reports
Key Requirements
- Administrative experience
- Enjoy working with the public
- Confident using Microsoft Office systems
- Thrive in a busy, team-based environment
- Bring flexibility, initiative, and a commitment to excellent service
Hours
- 20 Contracted Hours per week - Monday to Friday 1pm - 5pm
Location
- Halesowen Leisure Centre, Pool Road, Halesowen
Salary & Grade
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- £25,185 per annum, pro-rata - Grade 3
Workplace Attendance
- Onsite full time
Application Process
- Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
- All applicants must be able to provide documentation to prove their right to work in the UK.
- Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
Support
- If you require support completing an online or paper application form and/or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk.
- If you have a disability and require assistance in making an application, please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk.
Problem Resolution
- If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance WM Jobs Help Page
- If the WM Jobs Help Page does not resolve your issue, please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk.
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Data Privacy
- Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share, and cross-match your information both internally within the council and with external organizations to protect public funds and prevent or detect crime, only where the law allows us to do so.
- The Council’s full Privacy and Disclaimer Statement can be accessed on the website at Privacy and Disclaimer Statement.
Important Note
- We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications.
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