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Membership Advisor
Membership Advisor
Location: Woodley, Reading
Salary: Competitive basic salary (depending on experience) + Amazing Bonus Incentive
Hours: Full-time or Part-time opportunities available
An exciting opportunity to work for one of the UK's largest gyms. Join a thriving fitness club in Woodley, Reading and become part of a passionate team dedicated to helping members achieve their health and fitness goals. This is the perfect opportunity for a sales professional looking to develop their career within a leading fitness business.
Do you have a background within health and fitness?
Are you passionate about sales and retention?
If you answered yes to all the above, then we have the perfect role for you.
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As a Membership Advisor, you will be responsible for leading the day-to-day sales and retention activities throughout the club.
Daily Duties
- Dealing with membership enquiries via phone, email, and face-to-face, ensuring a high standard of member experience and providing accurate information to prospective members.
- Conducting club tours and gym inductions.
- Establishing and maintaining positive relationships with existing members to increase member retention and referral business.
- Supporting and delivering marketing strategies, KPIs, and initiatives throughout the club.
- Planning and running marketing and member events both in and out of the club.
- Maintaining accurate and up-to-date records of sales activities and member information in the CRM system.
- Acting as the first point of contact for all member enquiries.
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Essential Requirements
- Proven track record of success in sales, preferably within the fitness or health industry.
- Level 2 Gym Instructor qualification (preferred but not essential).
- Experience managing or leading a team.
This role is a fantastic opportunity for someone who is enthusiastic, approachable, and genuinely passionate about helping people become more active and achieve their individual fitness goals.
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