Murray McIntosh
Membership Officer
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Glasgow | From £25,000 per annum | Hybrid (3 days on-site)
About the Role
Murray McIntosh is delighted to be supporting Scottish Renewables in the recruitment of a Membership Officer. This newly created role offers an exciting opportunity to join a growing membership team at the heart of Scotland's renewable energy sector. Reporting to the Membership Manager, you'll play a key role in delivering an excellent membership experience by supporting member engagement, retention and day-to-day membership operations.
The successful candidate will gain exposure to some of the most influential organisations, events and stakeholders shaping Scotland's renewable energy industry.
Responsibilities
You'll be responsible for providing high-quality administrative, coordination and engagement support to members, ensuring they receive a professional and positive experience throughout their membership journey. The role will involve maintaining membership records and CRM systems, responding to member enquiries, coordinating renewals and onboarding activities, and supporting networking opportunities and events.
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The role is highly relationship-focused and will suit someone who enjoys building connections, engaging with stakeholders and representing the organisation externally.
About You
This role would suit a confident and personable individual who enjoys meeting new people, building long-term relationships and engaging with a wide range of stakeholders. Highly relationship-focused, it offers the opportunity to represent the organisation externally, contribute to a positive member experience and develop a rewarding career within a respected and influential organisation.
We're keen to speak with candidates who have:
- Strong administrative and organisational skills with excellent attention to detail.
- Excellent communication and customer service abilities.
- Experience maintaining CRM systems, databases or records.
- The ability to build positive relationships with a range of stakeholders.
- Strong time management skills and the ability to balance multiple priorities.
- A proactive, self-starting approach and the ability to work effectively as part of a team.
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Experience within a membership organisation, trade association, customer-focused environment, hospitality setting, events role or stakeholder-facing position would be advantageous. Experience supporting networking activities or events would also be beneficial.
How to Apply
Deadline for applications is 31st July 23:59.
Please ensure you send a full copy of your CV clearly highlighting the experience relevant to the post.
Full right to work in the UK is required sponsorship cannot be provided.
Murray McIntosh is proud to be an equal opportunities employer on behalf of their clients. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
Desired Skills and Experience
- Membership Management
- Member Engagement
- Customer Service
- Stakeholder Engagement
- Relationship Building
- CRM Management
- Database Management
- Administrative Support
- Membership Administration
- Event Support
- Member Communications
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