Independent Garage Association
Membership Services Administrator
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Membership Services Administrator
Job Description:
Are you highly organised, detail-oriented, and passionate about supporting independent businesses? The Independent Garage Association (IGA) – part of the Retail Motor Industry Federation – is looking for a dedicated and experienced Administrator to join our team in Coventry.
About Us
At the IGA, we champion the success of independent garages across the UK. As the largest trade body in the independent garage sector, we provide practical support, expert advice, and essential services that help our members thrive in an ever-evolving industry.
The Role
This is a pivotal position within our office, ideal for someone who thrives in a fast-paced environment and takes pride in delivering high-quality, accurate administrative support. You’ll play a vital role in supporting our member services and internal operations – with a strong focus on precision, efficiency, and customer service.
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Key Responsibilities:
- Carry out day-to-day administrative tasks accurately and independently.
- Administrate reports accurately in a timely manner.
- Deliver professional and friendly support via our member helpline.
- Gain a solid understanding of products and services to provide informed assistance.
- Maintain and update databases with a high level of accuracy and attention to detail.
- Respond to internal and external queries promptly, clearly, and professionally.
- Support the wider team in meeting business objectives and providing exceptional customer service.
What We’re Looking For:
- Proven experience in a busy administrative role.
- Exceptional attention to detail and a methodical approach to tasks.
- Strong communication and interpersonal skills, with a professional telephone manner.
- Highly organised, able to manage multiple priorities and meet deadlines under pressure.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- GCSEs (or equivalent) in English and Mathematics.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you’re a proactive individual who enjoys working in a team environment and has a passion for delivering excellent administrative support, we’d love to hear from you.
Apply today and help us continue making a difference for independent garages across the UK.
Job Type: Full-time, Permanent
Salary: Up to £28k
Additional pay:
- Bonus scheme
- Performance bonus
Benefits:
- Company pension
- Free parking
- Private medical insurance
Schedule:
- Monday to Friday
- No weekends
Experience:
- Administrative: 2 years (preferred)
Work Location: In person
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