We Change Lives
Mental Health learning and Disability Support Worker
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Job Role: Mental Health Learning and Disability Support Worker
Service: Westleigh House Residential Home
Hours per week: Various Roles, Days & Nights available
Salary: £12.71 per hour
Location: Stockton Heath
About Westleigh House
Westleigh House is a home for long-term residents who have mental health and learning and disability support needs. For many, this can be home for a number of years, although for others it acts as a very successful transitional stage towards having their own home, either on their own or sharing with others. It can also be used as a location for short breaks away from a permanent home elsewhere. Each person that lives at Westleigh House has their own bedroom and shares communal facilities for cooking, dining, personal care, relaxing and pursuing home-based leisure as well as enjoying the shared use of the very spacious gardens which include a greenhouse and vegetable patch.
Mental Health Learning and Disability Support Worker
We are looking for compassionate and dedicated Support Workers to join our Mental Health Supported Living team.
You will be supporting people with mental health needs who will be moving into our new supported living properties. The service will consist of three bungalows-two in Great Sankey and one in Fearnhead. These properties are currently undergoing renovation and are expected to be ready for occupancy in October 2026.
The individuals moving into the supported living properties currently reside at Westleigh House, a residential home located in Stockton Heath. Successful candidates will initially be based at Westleigh House, where they will have the opportunity to get to know the people they will be supporting, build positive relationships, and become familiar with their individual needs before they transition to their new homes.
Once the move has taken place, you will continue to provide person-centred support from the supported living properties, helping people to develop their independence, achieve their personal goals, and live fulfilling lives within their local community.
This is an exciting opportunity to be part of a new supported living service from the beginning and to make a meaningful difference in the lives of people with mental health needs.
Our Employee Benefits
As a charity, we do what we can to show our teams that we value them and the life-changing work they do, so we offer the following:
- Welcome Bonus: Receive a £250 bonus - £50 after 4 weeks of service and £200 after completing 2 months. Not eligible if we pay to sponsor you to work in the UK
- Training and Development: We offer access to both in-house and accredited courses. We cover the cost of your qualification, and on completing Level 2 or above, you'll receive a £150 bonus (with an additional £50 for passing the care certificate).
- Health and Wellbeing Support: Offering health and wellbeing support including 24/7 access to GP.
- Blue Light Card and other discount schemes: We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses.
- Night Enhancement: An additional £1 per hour enhancement for all hours worked between 8pm and 8am, whether regular contracted hours, bank hours, or overtime.
- Free Meals: Available to all staff working 12-hour shifts, ensuring you stay energized with a hot or cold meal.
- Refer a Friend: You can earn a £200 bonus for referring a friend who successfully joins WCL.
- Christmas Enhancement (Double Time): Enjoy double-time pay for allocated Christmas hours worked.
- Ongoing Technological Advancements: Benefit from our investment in new technology, including care plan and Rota apps, with full training provided.
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What We're Looking For
Although previous experience would be great, it's not essential, as all training and qualifications are provided on the job!
At We Change Lives (WCL), we seek compassionate individuals who share our vision and values. You'll champion the rights, needs, choices, and dreams of our residents, making a positive difference in their lives. Dedication to embracing innovation, valuing each colleague's unique contributions, and fostering a supportive and empowering work environment, are all key to who we are at WCL. If you're driven to transform lives, you'll fit right in with us. The shifts for this job are from 10pm-10am on a rolling 2-week rota.
Job Description
Job Title: Mental Health Learning and Disability Support Worker
Responsible to: Service Manager
Responsible for: The People We Support
Our Values
- Supporting rights, needs, choices, and dreams
- Seeing the possibility to make a difference in all that we do
- Being financially responsible and economically sustainable
- Embracing new technology and innovation
- Appreciating every colleague's contribution
Job Summary
To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning.
Key Responsibilities
Colleagues
- Mentor new colleagues during induction to support high-quality care delivery
- Participate in supervision, observation, and appraisal processes
- Provide effective communication including accurate written reports
Business
- Follow WCL financial procedures
- Act in line with the organisation's environmental and sustainability principles
The People We Support
- Help maintain a caring environment aligned with best practice, guidance, and legislative requirements
- Contribute to clear and effective communication with all stakeholders
- Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities, and engagement)
- Seek and share the views and preferences of the people we support
- Promote high levels of satisfaction among people we support, families, colleagues, and commissioners
- Support the Service Manager with complaints and concerns following WCL policy
- Maintain positive relationships with families, the community, and external partners
- Understand and implement safeguarding procedures
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Safeguarding
- Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training
- Recognise and report safeguarding concerns appropriately
Health and Safety
As an employee, you must:
- Take reasonable care of your own and others' health and safety
- Cooperate with the employer to ensure compliance with legislation
- Avoid misuse of equipment or systems provided for safety
- Support the Service Manager in maintaining a safe environment
Data Protection
- Respect confidentiality in line with the Data Protection Act 2018 and ISO27001
- Use and share information only with authorised people and for authorised purposes
This job description is not exhaustive and may be amended to meet service needs.
Person Specification
Qualifications
Desirable:
- A recognised health or social care qualification
Experience
Essential:
- Evidence of wanting to professionally develop
- Willingness and ability to learn
Desirable:
- Experience supporting people with disabilities, older people, dementia, or mental health needs
- Experience working as part of a team
Technical Skills
Essential:
- Ability to handle basic numerical data, including simple financial information
- Ability to use Microsoft Office (Word and Outlook)
Desirable:
- Ability to use WCL transport or own transport when required
Personal Qualities
Essential:
- Understanding of fairness and valuing diversity
- Understanding of safeguarding vulnerable adults and the ability to recognise concerns
- Ability to work positively and flexibly as part of a team
- Positive values relating to disability, older people, dementia, and mental health
- Understanding of WCL's key statements and how to demonstrate them
- Ability to provide high-quality support to people with learning disabilities, dementia, and mental health needs
- Good verbal and written communication skills
- Ability to listen sensitively
- Strong interpersonal skills
- Ability to develop and maintain positive relationships with others
Desirable:
- Ability to plan, organise, and prioritise tasks
- Understanding of positive, person-centred support planning
Ready to Change Lives? Apply Now!
If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you. We receive a high volume of applications each day, and if your application passes our pre-screening stage, a member of our friendly team will be in touch to guide you through the next steps!
More About We Change Lives
We Change Lives (WCL) is a remarkable charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and individuals experiencing mental health issues. Our mission is to enable people to lead their best lives in purposeful, healthy, and fulfilling ways. We achieve this by providing compassionate support through our residential homes, supported living schemes, and various community-based services.
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