Mental Health America of Los Angeles
Mental Health Outreach Engagement and Promotion Specialist
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Community Mental Health Promoter – United Mental Health Promoters (UMHP) Project
Job Type: Full-time (35 hours per week)
About MHALA
Mental Health America of Los Angeles (MHALA) has been a leader in mental health services, advocacy, innovation, and training for nearly a century. Our mission is to ensure people with mental health needs achieve meaningful, healthy lives within their communities.
As one of the largest and most comprehensive nonprofit mental health agencies in Los Angeles County, MHALA annually supports over 19,000 low-income and no-income individuals with integrated services, including:
- Mental and physical healthcare
- Homelessness and housing support
- Supported employment initiatives
- Wellness and financial services
- Special programs for Veterans and transition-age youth
We also provide training to individuals entering the behavioral health workforce, as well as community education on mental health issues. MHALA prioritises the well-being of its employees, promoting a culture emphasised by communication, collaboration, transparency, and a healthy work/life balance. Employees enjoy a 35-hour workweek, opportunities for self-care, and a team-oriented environment focused on growth. Our commitment to diversity and inclusion ensures everyone can thrive at every level of the organisation.
MHALA offers a competitive salary, full benefits package, generous paid time off, and an employee assistance program for staff.
About the Role
Position: Community Mental Health Promoter Duration: 35 hours per week Compensation: $24.00 per hour (exact pay adjusted based on experience and regulations)
Role Summary
The United Mental Health Promoters (UMHP) Project supports community outreach, empowerment, and recovery by using evidenced-based practices in engagement, education, and awareness. This role will reduce barriers to mental health care and foster a supportive, connected community through education, workshops, and peer-led initiatives.
Key Responsibilities
- Conduct community outreach and engagement to raise awareness about mental health, its impact, and pathways to support
- Organise and deliver in-person activities, events, and workshops tailored to target populations
- Recruit and facilitate Community Resiliency Model (CRM) workshops
- Lead COVID-19 recovery, disaster-related trauma support, and other psychoeducational trainings for individuals in distress
- Provide trauma-informed advocacy at individual and community levels
- Facilitate psychoeducational groups addressing community concerns
- Host trauma-informed activities, including art therapy, mindfulness, and healing gardens
- Help establish and sustain community-led peer support groups
- Maintain a supportive, empathetic, and compassionate approach, prioritising trauma-informed care
- Offer one-on-one and group support through various community connections
- Document activities, service plans, and outcomes in an electronic health record (EHR)
- Attend regular staff meetings, DHM-required sessions, and community gatherings
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The list above is not exhaustive—additional tasks may be assigned by supervisors or program directors.
Diversity, Equity and Inclusion
MHALA adheres to the Fair Chance Ordinance for Employers and the California Fair Chance Act. Reasonable accommodation for medical or psychiatric disabilities will be provided if it does not compromise the core role requirements.
Position Requirements
Minimum Qualification
- High school diploma or GED, along with one year of experience providing psychosocial rehab-related services to homeless and/or disabled populations
Personal and Professional Attributes
- Exhibit sound judgment, sensitivity, discretion, and a non-bias attitude when engaging with diverse populations Lived experience of homelessness, mental health challenges, or substance use issues is highly sought and honoured.
- Must possess excellent communication skills and the ability to build trust with community members, especially those experiencing urgency, urgent needs, or problematic behavioral traits
- Able to navigate and support individuals with complex, interconnected challenges while maintaining empathy
- Must demonstrate cultural sensitivity (e.g., racial, ethnic, or community-specific barriers to care)
- Capacity to multitask efficiently in a fast-paced, team-oriented environment
- Proficient in Microsoft Office applications (Word, Excel, Outlook). Familiarity with social media platforms (Facebook, Instagram) is advantageous.
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Knowledge and Skills (Desirable)
- Motivational interviewing and harm reduction principles
- Intimacy with juvenile justice systems, court processes, and foster care systems
Other Conditions
- Work schedule flexibility required, including potential evening or weekend hours; access to an on-call cell phone when necessary.
- Spanish language skills a plus but not required.
- Must possess a valid, Professional Class C California driver’s license, "maintain ownership or lease of a personal vehicle", along with proof of auto insurance. These assets are also required to be covered under MHALA’s liability insurance.
- Annual TB test is mandatory for all employees.
- Comply with all agency policies, which may include future COVID-19 vaccination/booster requirements. Violation of vaccination policies may result in termination.
Pre-Employment Requirements
- Current verification of work history from three recent (7-year) employers.
- Testing and follow-up clearance for drug use prior to employment vague; not mentioned explicitly what type of substance would cause disqualification, if any.
Salary & Additional Benefits
- Base Pay: $24.00 per hour (exact compensation based on qualifications and applicable regulations).
Benefits include (as applicable):
- Competitive salary and full benefits
- Generous paid time off
- Employee assistance program
- A supportive work culture rooted in work-life balance and inclusion
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