Greater Manchester Mental Health NHS Foundation Trust
Mental Health Practitioner
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Mental Health Practitioner
Band 6 Registered Mental Health Nurse – Urgent Care Services
Post Details
- Contract: Fixed-term, 3 months (to cover maternity leave)
- Location: Salford Listening Lounge
- Hours: 24-hour service (includes shift work)
About the Role
The Salford Listening Lounge is a 24-hour community space offering friendly, supportive care to individuals in Salford referred by healthcare professionals for urgent mental health assessments without requiring medical treatment.
Core Purpose: To deliver 1:1 holistic mental health assessments in a relaxed, non-clinical environment—reducing reliance on emergency departments. Key tasks include:
- Offering brief psychosocial interventions to foster coping strategies
- Collaborating on care plans for community management
- Referring service users to appropriate local support
Though non-treatment-focused, this role demands clinical nuance, risk assessment skills, and excellent rapport-building.
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Responsibilities
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Referral Screening & Gatekeeping:
- Carefully assess and filter urgent care referrals to ensure the least restrictive intervention options are prioritised.
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Comprehensive Assessments & Care Coordination:
- Complete detailed mental state and social needs assessments, collaborating with service users to develop individualised care plans.
- Conduct comprehensive risk assessments, understanding drivers of behaviour, and implementing tailored formulations and interventions.
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Keyworking & Service User Relationships:
- Act as key worker for service users, offering consistent, empathetic support.
- Collaborate with the multi-disciplinary team (MDT) to support shared care pathways.
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Shift & Operational Coordination:
- Occasional coverage of shift coordination/duty duties, ensuring seamless service delivery around the clock.
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Liaison & Referrals:
- Work closely with external agencies, ensuring smooth discharge/transfer of care to appropriate services.
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- Staff Support:
- Supervise and mentor junior team members, fostering professional development.
About Us
Greater Manchester Mental Health NHS Foundation Trust (GMMH):
- Employer to 7,000+ staff across 120+ sites in Bolton, Manchester, Salford, Trafford, and Wigan.
- Delivers inpatient/community mental health care and specialist substance misuse services across Greater Manchester and beyond.
Why Work With Us?
- A diverse, innovative place to live and work, blending vibrant inner-city life with countryside magic.
- Warm, supportive culture—famous for kindness, friendship, and excitement around new ideas.
- Opportunities for learning, development, and innovation—directly improving user care.
Qu enzymatic Contact
Hayley Heselwood Team Manager Email: Hayley.Heselwood@gmmh.nhs.uk Telephone: 0161 358 2424
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