Cygnet
Mental Health Support Worker
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Mental Health Support Worker
Job Opportunity: Mental Health Support Worker
About the Role
Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at Cygnet Hospital Beckton, across 150+ sites in the UK.
At Cygnet Hospital Beckton, we offer secure mental health services for women across four specialist wards:
- PICU (Psychiatric Intensive Care Unit)
- Acute admissions
- Personality disorder services
We’re recruiting for full-time Mental Health Support Workers with a passion for delivering outstanding care.
As part of our dynamic team, you’ll provide crucial support to nursing staff in the admission, assessment, implementation, and discharge of inpatients, with a strong focus on dignity and safety at all times.
Ideal candidates will have previous inpatient mental health experience, preferably in a challenging or acute setting.
Key Requirements
- Must be 18 years or older with at least 18 months remaining on your visa (no Visa sponsorship available).
- Must complete mandatory training and induction, including restraint training.
- Required to work 38.5 average hours per week on a rota with 11-hour shifts, covering:
- Day shifts: 7:30 AM – 8:00 PM
- Night shifts: 7:30 PM – 8:00 AM
- Flexibility to cover shift patterns and adapt to ward needs.
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Responsibilities
In this role, you’ll:
- Work as part of a Multi-Disciplinary Team to support the implementation of treatments and therapies as per service users’ care plans.
- Assist and provide support to qualified nurses.
- Undertake safe observations of patients, sometimes on a 1:1 basis or with other staff.
- Meet physical and emotional needs in a caring, empathetic manner.
- Actively contribute to physical and mental wellbeing, including individual or group-based activities.
- Maintain a safe, clean, and positive environment for both patients and staff.
- Adhere to safeguarding guidelines.
- Complete training in de-escalation techniques and Personal Manual VIPA (PMVA) to support patients exhibiting violent or aggressive behaviours.
Requirements & Skills
We’re looking for candidates who demonstrate:
- Excellent communication skills and strong teamwork.
- Resilience, empathy, and a caring attitude.
- Sensitivity and energy to create a trusting and stimulating environment for patients.
- A genuine desire to make a real difference in people’s lives.
- Ability to handle the physical demands of the role flexibly and adapt under pressure.
- A preference for NVQ Level 2 in a relevant care setting (not essential).
- Flexibility about shift patterns and potential ward changes.
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Benefits
In return for your hard work, we offer:
- Competitive pay:
- £14.50 per hour with a rise to £14.80 per hour after 3 months.
- Full training, induction and ongoing support.
- Free car parking.
- Free lunch while on duty.
- Regular coaching, mentoring and professional development opportunities.
- Employee discount scheme.
- Company pension scheme.
- Company-paid life assurance scheme.
- Access to a Smart Health Toolkit (fitness programmes, nutrition consultations, health checks).
- Private healthcare coverage.
Expected Pre-Employment Requirement:
- Enhanced DBS check for all successful candidates.
Ready to Make a Difference?
If you care about helping others and want to join a team that does – apply now!
Be part of Cygnet and have an impact while enjoying competitive benefits and career growth.
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