Macklin Care Homes | Care Home Group in Northern Ireland
Mental Health Support Worker (Dayshift)
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Support Worker (38.5 - 44 Hours) – Galway Suite
Location: 68 Ard Na Va Road
Can you make a real difference in the lives of others?
At Macklin Care Homes, you will work as part of an award-winning team, valued for your contribution. We offer career development opportunities in a friendly, rewarding working environment. If you are a compassionate person who cares with heart, we would love to hear from you.
The Role
We are actively recruiting a Support Worker (38.5–44 hours) to provide expert care within our well-established Mental Health Unit, the Galway Suite. The successful candidate will use their clinical experience, compassion, and professionalism to deliver exceptional levels of care to individuals with diverse mental health conditions.
This is a unique opportunity to make a meaningful impact in mental health while working within a supportive, dynamic team.
About This Role
Professional Responsibilities:
- Experience working within a mental health environment.
- Good working knowledge of The Mental Health Order (1986).
- Understanding of current approaches to mental health practice.
- Ability to collaborate effectively and positively with challenging resident groups.
- Ensuring care plans are comprehensive, clear, and resident-understood.
- Supporting, encouraging, and assisting residents with medication adherence.
- Accurately maintaining documentation in both manual and electronic formats.
- Ensuring house rules are adhered to for a safe, secure environment.
- Promoting regular, clear communication with colleagues, residents, and visitors.
- Assisting residents with booking and attending appointments.
- Supporting daily tasks such as self-care, shopping, and household responsibilities.
- Encouraging residents to develop skills and increase independence.
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Company Benefits
To recognise the demanding work of our fantastic team, we offer an excellent benefits package, including:
- Warm, award-winning team culture built on family values.
- Comprehensive paid induction programme to support new employees.
- Access to widespread training opportunities.
- Career development, mentoring, and growth opportunities.
- Flexibility to choose shifts that suit your schedule.
- Employee Assistance Programme for support.
- Discounted rates at Malone Hotel, Belfast.
- Health and well-being initiatives, including team-building activities.
- Free car parking and uniform.
- Referral incentives.
- Additional T&Cs may apply.
Key Requirements
Essential Criteria:
- Understanding of current mental health practices.
- Awareness of local mental health resources and services.
- Knowledge of types of mental health illnesses and care requirements.
- Strong compassionate, empathetic, and caring nature.
Desired Criteria:
- Hold a Level 2 Diploma in Health and Social Care (or equivalent).
- Experience working in a care home or related environment.
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Company Culture & Approach
At Macklin Care Homes, we are driven by a family-first ethos, prioritising exceptional care for over 30 years. Our six Northern Ireland care facilities serve as a trusted choice for families across communities:
- Belfast: Arlington, Our Lady’s, Parkmanor Oaks
- Magherafelt: Milesian Manor
- Coleraine: Ratheane
- Ballycastle: Leabank
Our core values include respect, compassion, and dedication, shaping an environment where every resident feels safe, valued, and respected.
Join us—and make a genuine difference in lives like yours. Together, we support, inspire, and evolve through a culture of caring.
Recruitment Details
- Registering Details: Successful candidates will need to register with NISCC.
- Background Check: An Enhanced Access NI Check is mandatory.
- Ex-Offender Policy: We follow Access NI Code of Practice in secure handling, use, and retention of disclosure information.
- Disclosure Transparency: True, full, and accurate disclosure of all convictions is essential. Failure to disclose may lead to the withdrawal of a job offer.
- Equal Opportunities: Macklin Care Homes is an Equal Opportunities Employer.
Additional Information
- Closing Date: Friday, 31st July 2026
- Contract: Full-time
- Salary: £13.69 hourly
For enquiries: Email recruitment@macklingroup.com or visit our facilities.
Apply now and help us Caring with Heart for over 30 years!
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