Li & Fung
Merchandising Manager - Sales
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Merchandising Manager - Sales
Location: Nottingham, UK Working type: Onsite Job Type: Full-time, Permanent – 37.5 hours a week (Monday to Friday)
About the Role
Are you seeking new and exciting career opportunities to make a difference?
As the Merchandising Manager - Sales, you will be responsible for leading the sales merchandising team in managing customer orders through delivery, ensuring best-in-class service standards are maintained for both our customers and internal departments.
This role also includes supporting the Sales Director by:
- Managing assigned key customers
- Serving as their primary point of contact
- Establishing strong working relationships with Buyers, Merchandisers, and Logistics teams of key accounts
Key Responsibilities
Team Leadership & Development
- Lead, support, train, and guide Sales Merchandisers to ensure they fulfill their job descriptions and meet their development needs.
- Ensure the team works effectively and efficiently.
Management Reporting
- Establish and manage reporting for:
- Customer meetings
- Customer management
- Budget management
- Provide necessary training for the team to manage these reports individually for their assigned customers and Sales Managers.
Stakeholder Collaboration
- Liaise with the Senior Sales Manager to update and report on the running of the Sales Team to the Sales Director.
- Offer strategic recommendations to support the smooth running of the department aligned with business objectives.
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Cross-Functional Communication
- Collaborate closely with department heads to ensure:
- Relevant customer requirements are clearly communicated within the business.
- Standards are effectively met.
Stock & Critical Path (CP) Management
- Lead customer-facing CPs on Orrsum stock orders to ensure:
- Goods arrive on time.
- Budget requirements are met.
- Customer expectations are fulfilled.
Commercial Awareness
- Maintain a deep understanding of:
- The customer base.
- Market trends.
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- Support the Sales Team in achieving business budgets and profit margins.
Requirements
Experience & Background
- Strong fashion background, particularly within product categories such as Hosiery, Underwear, Loungewear, or related apparel.
- Proven track record of successfully managing complex projects from inception to completion and delivery.
- Experience or demonstrated capability in:
- Leading, mentoring, and developing a merchandising or sales support team.
Skills & Technical Expertise
- Exceptional time management and organizational skills.
- Ability to manage tight deadlines and handle customer-facing Critical Paths (CPs).
- Strong negotiation and costing skills, combined with commercial acumen to analyze market trends and profit margins.
- High proficiency in Microsoft Office Suite, including:
- Advanced Excel for reporting and budget management.
- Word and PowerPoint.
Key Attributes & Competencies
- Positive “can-do” attitude with a solution-oriented mindset when tackling operational challenges.
- Adaptable professional who:
- Thrive in collaborative team environments.
- Drive accounts independently.
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About Orrsum
Orrsum is a sector leader in the supply of:
- Hosiery
- Underwear
- Loungewear
to global retailers. We deliver product portfolios matching the core customer base of brands, with a passion for innovative design and trend integration. Our expertise covers:
- Design
- Supply
- Promotion
- Distribution
for a range of licensed and own-label global brands.
About Fung Group
Fung Group pioneers the consumer goods supply chain, with a heritage dating back to 1906 in import and export trading and global supply chain management. Our focus spans:
- Trading
- Logistics
- Distribution
- Retail
Strategies today centre on innovation and exploring new business opportunities through retailing, products, services, or markets. Our broader initiatives prioritize:
- Entrepreneurship
- Humility
- One-team culture
Equality & Inclusion
As an equal opportunity employer, we commit to considering all applications regardless of:
- Gender
- Age
- Religion
- Marital status
- Race
- Sexual orientation
- Disability
- Disease
- Pregnancy
- Trade union or political affiliation
We adhere to applicable laws and the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work.
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