MGR III, Supply Chain, Ops Tech Solutions, Supply Chain

Description

This role oversees critical supplier portfolios, manages hardware testing, deployment, and new device launches across Amazon Fulfillment IT, while leading a team of supply chain professionals. The manager will:

Build and develop a high-performing team through coaching, mentoring, and career development, ensuring alignment with Amazon's leadership principles and organizational goals. Lead supplier relationship management, including performance monitoring, capability development, capacity planning, and risk mitigation. Develop product roadmaps and lifecycle plans in collaboration with IT hardware engineering, technical operations, and product management teams. Create efficient forecasting and capacity planning mechanisms for new and existing products. Drive team accountability for maintaining supplier scorecards, conducting quarterly business reviews, and addressing supply issues. Oversee manufacturer and supplier reviews to ensure costs align with business objectives and meet cost avoidance goals. Guide team in defining and delivering global solutions that improve supply chain speed and scalability.

The role will be based in London with 20% of time traveling mainly around Europe.

Key job responsibilities

Establish and develop the new Supplier Performance Management team. Create strategies to effectively execute the responsibilities of the team, including management of product quality, supply risk, delivery performance, supplier data management, and supplier compliance. Develop tools and mechanism to collect, measure, and report out on supplier metrics. Further develop the current supplier scorecard mechanism to provide objective feedback to critical suppliers on strengths and improvement opportunities. Engage with other leaders to improve Supply Chain processes related to supplier performance issues. Engage with Suppliers in a hands-on approach to support every day, operational requirements related to delivery performance, quality issues, and compliance gaps. Manage day to day escalations and prioritization of at-risk product orders. Keep abreast of changing business requirements and market conditions that could impact supplier performance. Perform spend analysis based on a variety of relevant information, prepare financial models, identify opportunities, and present business case and recommendations to internal business partners. Support the strategic goals of the business partners; act as a ‘consultant’ to help achieve those objectives. Be recognized by business partners for supporting their strategy and driving value.