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MI Specialist
We're looking for a MI Specialist to join the Customer Resolutions MI Team, delivering high-quality management information, reporting and data insight to Customer Resolutions and key stakeholders across the business.
The team is responsible for:
- Regulatory Complaints reporting
- Operational reporting for Remediation Operations
- Data analysis
- Performance management insight
- Supporting data-driven decision making across Customer Resolutions Operations
This role will primarily focus on meeting growing MI and reporting requirements across multiple business areas. You'll use a variety of data sources and analytical tools, including SAS, SQL, Power BI and the wider Microsoft Power Platform, to transform complex data into clear, actionable insight. Your work will support operational oversight, workflow management, regulatory compliance and strategic decision making at all levels of the organisation.
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Success in this role will depend on your ability to:
- Analyse and interpret data
- Deliver accurate and meaningful reporting
- Build strong relationships with stakeholders to understand business requirements and provide effective solutions
This is a 12 month Fixed Term Contract opportunity.
Working Arrangements
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
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For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works.
Application
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
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