Stevenage Borough Council
Microsoft 365 Training Officers
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Microsoft 365 Training Officers
Post Numbers 014915 & 014916
Weekly Working Hours 37
Salary Range £37,280 to £40,777 pa – pro rata for hours worked
Contract Type 1 Year Fixed-Term
Location Stevenage / Hybrid / Hertford
About the Role
As an M365 Trainer, you will play a key part in delivering the Council’s Microsoft 365 (M365) Awareness & Training Programme. Working closely with the Senior M365 Trainer and programme team, you will help staff build confidence in everyday use of M365 tools and support consistent, modern ways of working across the organisation.
Key Responsibilities
- Deliver a mix of face-to-face and virtual training sessions.
- Run drop-in support sessions for staff.
- Maintain learning materials and provide practical guidance.
- Collaborate with M365 Champions to identify learning needs and promote collaboration/productivity.
Training Scope
- Teams, SharePoint Online, OneDrive, Outlook
- Word, Excel, PowerPoint basics
- Features like Planner, Forms, Lists, Stream
- Copilot awareness (aligned with organisational guidance)
This is an opportunity to develop specialist skills in digital learning, change support, and Microsoft 365 adoption. You will receive mentoring, support, and career growth opportunities from senior colleagues.
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About You
You don’t need to be a technical expert, but you must be:
- Experienced in using M365 tools and able to explain them clearly to colleagues at varying experience levels.
- Highly communicative, patient, and supportive in helping staff adopt new ways of working.
- Confident delivering training, answering common queries, and working with champions/key users.
Key Traits
✔ Enjoys collaborating and supporting others ✔ Organised and proactive—manages multiple training activities ✔ Listens to feedback to improve the programme ✔ Advocates a positive, team-oriented mentality ✔ Committed to governance, data protection, and safe working practices
This role requires engagement with council staff, partner organisations, and elected members, so you’ll act as a strong programme ambassador.
Our Benefits
🔹 Pension Scheme
- Career-average scheme with generous benefits, including a retirement lump sum and dependent pension.
🔹 Flexible Work
- Available upon request (subject to operational needs).
🔹 Part-Time & Job Share Options
- Open to all full-time roles unless stated otherwise.
🔹 Leave Entitlements
- 25–31 days of holiday (depending on local government service)
- Expanded coverage for emergency/planned leave, maternity, paternity, adoption, and parental leave.
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🔹 Learning & Development
- Extensive opportunities to expand skills and knowledge.
🔹 Support Programmes
- Employee Assistance Programme (24/7 confidential advice on personal/work issues)
- Cycle to Work Scheme
🔹 Financial Benefits
- Stevenage Credit Union (savings, life insurance, low-cost loans)
- Civil Service Sports Council (CSSC) membership (disounts)
- Cycle-to-work scheme & seasonal ticket loans
Application Details
- Online applications only: Stevenage Jobs Portal
- Informal enquiries: Contact Nurun Nessa
- Phone: 07851255570
- Email: nurun.nessa@stevenage.gov.uk
- Closing Date: 12 July 2026
- Interviews: Commencing 27 July 2026
Legal Commitments:
- Stevenage Borough Council (SBC) adheres to safeguarding children, young people, and vulnerable adults.
- Value-Based Interviews for relevant roles.
- Equal Opportunities Policy: Visit SBC Equality & Diversity
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