Institute and Faculty of Actuaries
Middle East and Africa Project Support
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The Institute and Faculty of Actuaries (IFoA) is the UK's chartered professional body dedicated to educating, developing and regulating actuaries based both in the UK and internationally.
The IFoA regulates and represents over 34,000 members worldwide, overseeing their actuarial education at all stages of qualification and development throughout their careers. We set examinations, continuing professional development, professional codes and disciplinary standards for our members.
We are currently recruiting a Middle East and Africa Project Support for a fixed term contract until the end of December.
This role is hybrid, both working from home and in our London hub.
We encourage our colleagues to work flexibly between home and the hub to suit their needs and preferences, in line with our flexible working policy. Colleagues are able to work their hours flexibly, in line with core business hours and requirements.
The starting salary is £37,240.
To apply, please send a CV and cover letter to HRsupport@actuaries.org.uk by the closing date of 9 August 2026.
Please note that this vacancy may close early if we receive a high volume of applications, so we’d encourage you to get your application in as soon as possible.
Applicants for this role must have the right to work in the UK.
Purpose of the Role
To provide high-quality support to the Head of New Markets Development in the transition to the new structure and new Regional Manager – Middle East. The contractor will support business development and relationship management activity across the priority markets, liaising with stakeholders, preparing presentations, and providing briefings and management information to support the successful delivery of market plans and the transition to a new structure and new team for the Middle East and for Africa.
The contractor will report to the Head of New Markets Development but may also be required to support wider Market, Partner & Member Development Group (MPMDG) activity.
Main Activities And Responsibilities
- Support the Head of New Markets Development in the organisation and delivery of business development and member engagement activities across priority markets.
- Prepare presentations, reports, and insights to support the delivery of market plans.
- Undertake research (internal and external), gathering data and information to support market activity.
- Interrogate the CRM, run, and contribute to the creation of reports to help inform decision making.
- Collate data and metrics to ensure progress is reported in relation to delivery of market plan.
- Prepare communications and marketing collateral to support the active engagement of student members, members, universities, and employers.
- Organise and coordinate IFoA and joint events, including in-person meetings in priority markets.
- Act as a main contact for general enquiries from members and external stakeholders across the region.
- Engage regional IFoA member communities, and contribute to the development and delivery of a programme of relationship building.
- Build and maintain relationships with internal and external stakeholders (including employers and universities).
- Contribute to the creation of innovations to support the MPMDG team in delivering the IFoA strategy.
- Ensure effective communication across the MPMDG team and across the wider organisation.
- Work with the MDG (MPMDG) support team to share information and coordinate activities.
- Contribute to internal MDG (MPMDG) team communications as required.
- Support MDG(MPMDG)’s key projects and events.
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Decisions
- Contribute to and support the implementation of business development and member engagement strategies to attract and develop the next generation of actuaries.
- Develop a process for reporting and sharing outcomes from market activities.
- Identify appropriate data sources and insight information, to support effective decision making.
- Develop and follow clear procedures, making process improvements as and when such opportunities are identified.
- Effectively manage, prioritise and schedule workload to meet competing deadlines.
Complexity
- Reporting to line manager but also (when required) support the Director.
- Ability to interpret data to inform decision making and make recommendations or identify risks.
- Contribute to market prioritisation by providing quality data to support investment into the right markets at the right time.
- Core skills required: problem solving, prioritising, data collection and analysis, planning ahead, managing conflicting pressures whilst remaining calm and collected.
- Ability to engage with a range of different stakeholders at all levels.
- A collaborative and flexible approach to work, and the ability to contribute fully as part of a team.
- Collating, proofreading, formatting, and circulation of documents and other papers, presentations, establishing and maintaining spreadsheets/databases and action logs.
- Managing and properly recording external engagement.
- CRM database recording and reporting.
Essential
Knowledge and Experience
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- Experience of data analysis and collection.
- Excellent report writing and presentation skills.
- Relationship management of key senior internal and external stakeholders.
- Exceptional team working skills.
- First-rate communication skills.
- Excellent attention to detail and accuracy.
- Experienced user of Microsoft Office, in particular Word, Excel, PowerPoint, SharePoint, Co-pilot, and Teams.
- Minute and note taking.
- Strong organisation and planning.
- Ability to handle pressures and deadlines, while working on multiple tasks.
- Proficient in written and spoken English.
Desirable
- Interest or experience of actuarial or membership body / regulatory issues.
- Experience of working in an organisation with volunteer input.
- Knowledge of international markets and stakeholders.
- Business Development experience.
- Experience of working with different cultures and cross-cultural working.
- Experience of working within a Key Account Management structure.
- Experience of B2B relationship management.
- Supporting a small but complex, globally focused team.
Alternative format and adjustments
Please email The HR Team if you require:
- any information regarding our vacancies in an alternative format.
- any adjustments to support you to fully participate in any part of the application and recruitment process.
Any information shared will be used only to enable us to make reasonable adjustments to support candidates to participate in the recruitment process. It will not inform selection decisions.
You can reach us at HRsupport@actuaries.org.uk.
Diversity, equity, and inclusion
The IFoA encourages applicants from a variety of backgrounds and experience and welcomes diversity with regard not only to protected characteristics but also diversity of thought. Diversity, equity, and inclusion are more than just words for us. That’s why we are committed to creating a culture where everyone feels included and respected, and where no one is unfairly discriminated against. Consequently, we promote diversity, equity, and inclusion in all our policies, practices, and procedures, and actively encourage applications from a diverse range of potential candidates. All applications for our roles are considered on merit alone, and if you don’t meet all the criteria but believe you have something to offer, we want to hear from you. For more information on our commitments, please see our DEI strategy page.
Read more about working for the IFoA at https://actuaries.org.uk/jobs/
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