Citi
Middle Office Senior Analyst - Assistant Vice President
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Organization Overview
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Prime Finance Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Markets Operations Belfast Overview
Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience. A role within Markets Operations means that you will have a global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. You can play an important part in transforming and simplifying our operating model.
Role Overview
The primary responsibility of this role is to assist in the clearance, settlement and investigation of transactions.
What you'll do
- Help lead and supervise a team responsible for managing post-trade activity, providing guidance on complex trade lifecycle events, exceptions, and client queries while ensuring timely and accurate resolution.
- Act as an escalation point for operational, client, and trading issues, partnering with Front Office, clients, and internal stakeholders to mitigate risk and maintain high service standards.
- Drive process improvement and operational excellence by identifying opportunities to enhance controls, increase efficiency, automate manual processes, and strengthen the overall client experience.
- Oversee the team's risk and control framework, ensuring processes, controls, and key metrics are regularly reviewed, emerging risks are identified, and issues are escalated appropriately and in a timely manner.
- Review and deliver management reporting and business insights to senior stakeholders, providing transparency on service levels, operational performance, risk items, and strategic initiatives.
- Ensure adherence to regulatory, policy, and governance requirements, promoting a strong culture of accountability, control awareness, and continuous improvement across the team.
- Coach, develop, and inspire team members, fostering a collaborative and high-performing environment while supporting talent development, succession planning, and employee engagement.
- Build and maintain strong partnerships with Trading, Sales, Technology, Risk, Compliance, Product Control, and Operations teams to support business objectives and drive successful delivery of strategic initiatives.
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What we’ll need from you
- Excellent communication skills; both verbal and written
- Strong risk management and control mindset
- Self-reliant, good problem solver, results orientated.
- Experience using Microsoft Packages
- Ability to work as part of a team
- Excellent time management and organisation skills
What we can offer you
This role will provide you with an opportunity to work with stakeholders of all levels at a global scale and develop an in-depth understanding of the full trade lifecycle. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
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- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Citi is an equal opportunity employer
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Job Details
- Job Family Group: Operations - Transaction Services
- Job Family: Securities and Derivatives Processing
- Time Type: Full time
- Most Relevant Skills: Please see the requirements listed above.
- Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.
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