Insight International (UK) Ltd
Middleware Specialist
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Role: Middleware IIB
Location: Glassgow - Remote
Contract role
Our Team
We’re looking for an Engineer with Middleware skills. The team are part of the IT Infrastructure and Service Delivery (IISD) – Middleware function that manage some of our critical systems and applications. This is an opportunity to work with the team on a variety of activities including BAU and project activities which would include:
What you’ll be doing
- BAU tasks supporting IBS including managing & progressing certificate renewals, supporting Route to Live changes, patching vulnerabilities, investigating and resolving live service issues
- Working with project & technical teams to ensure our solutions meet the organisation’s operational and strategic needs
- Collaborating with internal and external parties to provide excellent customer service
- Completing activities within projects with support to agreed timescales
- Working with others within and outside of your immediate team to ensure the best outcomes possible are delivered for the services the team support
- Improving our delivery through innovation and continuous improvement.
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We need you to have
- A good understanding of some of the following Middleware technologies
- IBM Integration Bus (IIB) / ACE / MQ
- Weblogic
- JBoss 7 & 8
- IBM Websphere Application Server (WAS)
- Urban Code Deploy (UCD)
- Proven analytical and problem-solving skills
- Experience in prioritising activities with support from Lead or Senior Engineers
- Positive attitude and excellent interpersonal skills
- Experience with complex technical issues
- Able to take direction to complete activities
- May require out of hours implementation support for project therefore flexibility regarding working hours and options for overtime
- Ability to communicate effectively
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It’s a bonus if you have but not essential
- Experience of working in a Middleware Technical Support role
- Experience supporting production and development/testing systems
- Understanding of Dynatrace
- Exposure to J2EE Development framework
- Operational knowledge of Banking
- ITIL Service Management process awareness (Change, Incident & Problem Management processes)
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