East Sussex County Council
Migrant Support Officer
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Migrant Support Officer
Are you ready to make a real difference to people rebuilding their lives?
If you’re passionate about supporting others and want a role with real impact, this could be for you.
We are looking for a compassionate, proactive and organised Migrant Support Officer
Join our dedicated team in East Sussex. This is a rewarding opportunity to play a key role in supporting migrants, including refugees and asylum seekers, to settle, integrate and thrive within their new communities.
Working as part of a collaborative multi-agency network
- Help coordinate local support
- Ensure access to vital services
- Empower individuals and families to achieve sustainable, independent living
A key focus is to understand the needs of our migrant communities and coordinate partnership efforts to meet these needs, in conjunction with responsibilities of national Government, local authorities, VCSE partners and other strategic and delivery partners.
Key responsibilities
- Provide day-to-day support to those newly arrived in East Sussex who require assistance settling into life in the UK and their local area.
- Conduct welfare visits and support individuals and families settling into their homes and communities.
- Help people access services such as healthcare, benefits, ESOL, and employment support.
- Provide guidance on community resources to promote integration and independence.
We are looking for candidates who:
- Has broad experience within a similar service or a related area, working to support the welfare needs of communities in need.
- Is able to work effectively with partners and volunteers to deliver high quality services and a holistic response to need.
- Has an understanding of the role of statutory and community services in supporting welfare and promoting wellbeing and how to access key services.
- Has proven knowledge, experience and ability to deal with vulnerable customers with tact and empathy in difficult situations and / or challenging circumstances and to make decisions in complex and challenging situations.
- Has written and verbal communication and interpersonal skills, able to complex issues clearly.
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Application Instructions
- Download the job description and person specification here.
- Follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement.
- Address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.
- See guidance on how to write an application here and our statement on the use of AI here.
Interviews
Interviews will take place in person on 20 or 23 July at County Hall, Lewes.
Priority Status
Candidates who meet certain criteria are given priority when we shortlist. See our priority status page here.
Benefits
We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.
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Vocational Training
Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.
Contact
For an informal discussion about this opportunity contact Kate Davis, Service Development Manager, Migrant Support at kate.davis@eastsussex.gov.uk to request a MS teams call or phone call.
Additional Information
- This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to here. Please note that we require evidence of an overseas police check if you have lived or worked abroad.
- Your starting salary will be pro rata if the above position is part-time or term-time only.
- If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to here.
- If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.
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