Amazon
Military & Veterans - Area Manager, Customer Fulfillment
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Military & Veterans - Area Manager, Customer Fulfillment
Area Manager – Amazon Operations (Military Background Focus)
Amazon’s military recruiting team is dedicated to connecting former military professionals with exciting opportunities in the private sector. Join thousands of Amazon Operations veterans driving innovation and redefining customer experience every day.
About the Role
Amazon Operations is the heartbeat of our business, ensuring seamless order fulfilment and timely deliveries to our customers. As an Area Manager, you’ll lead your team to maintain safe, efficient, and high-quality operations while delivering cutting-edge productivity improvements across our global network.
This role is perfect for military veterans looking to leverage their leadership, problem-solving, and tactical mindset in a dynamic corporate setting.
Responsibilities
- Lead a high-performance team, fostering a culture of safety, wellbeing, and operational excellence.
- Analyse and implement strategic changes to boost quality, reduce waste, and enhance efficiency at your site.
- Oversee projects aimed at streamlining processes and optimising workforce productivity to meet customer demand.
- Monitor shift performance against KPIs, developing action plans to drive continuous operational improvements.
- Collaborate with cross-functional leadership teams to standardise best practices and scale success across projects.
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A Typical Day
- Shift leadership: Working on-site to ensure peak operational performance—balancing day-to-day management with strategic initiatives.
- Safety & quality assurance: Holding yourself and your team to high standards while mitigating risks.
- Process improvements: Identifying inefficiencies and pioneering solutions to enhance productivity, accuracy, and customer satisfaction.
- Leadership: Mentoring junior managers, coaching new starters, and inspirational guidance for your team.
Basic Qualifications
- Degree in a business-related field, such as:
- Business Administration
- Data Science
- Public Administration
- Finance
- Engineering
- Human Resources (or equivalent relevant background)
- Proven people management skills.
- Experience in stakeholder communication, engaging effectively with peers, leadership, and external partners.
- Ability to analyse data or anecdotal insights to make data-driven business decisions.
- Advanced verbal/written command of English and local language.
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Preferred Qualifications
- Knowledge of Lean, Six Sigma, and Kaizen methodologies.
- Familiarity with Microsoft Office Suite (Excel, Word, Outlook).
- Prior experience in warehouse operations, logistics, or manufacturing environments.
Equal Opportunity & Inclusion
Amazon is committed to diversity, equity, and inclusion. We respectfully consider all qualified candidates and welcome opportunities for accommodations during application and hiring if required. Please visit Amazon’s Accommodations Page and consult our Privacy Notice.
Job Details
Company: Amazon UK Services Ltd. ID: A10435502
Why Amazon?
- Competitive remuneration
- Tailored opportunities for military veterans
- Impactful careers at the forefront of global operations and innovation
Apply today and believe in building a better Amazon.
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Jessica, London
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