Mini-Bar Attendant ( Maternity Cover)

At Firmdale Hotels, we pride ourselves on providing luxurious, unique, and impeccably designed hotels in the heart of London and New York. Our collection of award-winning hotels is renowned for exceptional service, outstanding hospitality, and creating memorable experiences for our guests. We believe in nurturing talent and providing a supportive environment where our employees can thrive and develop their careers.

We have an exciting opportunity for a Mini Bar Attendant Maternity Cover (from 5th August 2026 to 5th August 2027) to join our dynamic and highly successful team at Ham Yard Hotel. As a Mini Bar Attendant, you will play a crucial role in ensuring our guests have a seamless and enjoyable stay.

This role is perfect for someone who is eager to learn, develop, and potentially progress within our company. However, if career progression isn’t your primary goal, that’s perfectly fine too. We value each team member's contribution and are interested in finding out more about you. You will thrive in this hands-on, operational role if you enjoy working with a team of ambitious, friendly, and hardworking individuals in a down-to-earth setting. If you want to be noticed and recognized for your individual efforts, Firmdale Hotels is the place for you.

Responsibilities:

• Maintaining fully stocked minibars in guest rooms.
• Conducting regular inventory checks.
• Ensuring the cleanliness and organisation of minibar areas.
• Responding promptly to guest requests and queries related to the minibar.

What you Need:

• A passion for delivering exceptional customer service.
• Keen attention to detail.
• The ability to work well within a team.
• Strong communication skills.

What We Offer:

• Competitive hourly rate from £15.00 to £16.00 inclusive of service charge
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!