Great Places Housing Group
Mobile Caretaker
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Mobile Caretaker
Role Overview
You will be a point of contact for customer queries when on site and manage customer expectations. You will promote a positive image of Great Places through the establishment of good working relationships with customers by being present in our neighbourhoods. You will be working as part of a dedicated mobile and flexible team to manage our customers’ accommodation and ensure the general successful running of Great Places communities.
What You’ll Be Doing
- Responsibility for maintaining a high standard of cleanliness, safety, and repair to our estates, blocks, and schemes.
- Carrying out tasks such as hoovering, sweeping, mopping, cleaning of communal doors, glazed areas, lighting, high & low-level dusting, litter picking outside, ensuring all areas are clean and litter-free.
- Carrying out Health & Safety checks ensuring communal areas are free from combustible materials, slip and trip hazards, carrying out emergency light, fire alarm, legionella testing, and reporting any issues identified to Compliance.
- Carrying out any minor repairs or proactive maintenance in communal areas, including but not limited to; light bulbs, door handles, removal of weeds from hard standings/path areas, jet washing, painting/moss removal/touching up of walls, graffiti removal, adjusting light timers, etc.
What You’ll Need
- Full UK driving licence
- Experience in a similar Caretaker role and competency at carrying out general handy person tasks
- Competent in IT and using PDAs
- Ability to work as part of a team or on your own
- Ability to manage your own time and work to deadlines
- Demonstrate a positive can-do attitude
- A flexible approach to the working day
- Comfortable working on your own as well as part of a team
- Site Health and Safety awareness for yourself and others
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What We Need From You
- Attendance at a number of face-to-face training sessions as well as virtual sessions and e-learning is vital and of equal importance as the day-to-day aspects.
- A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing.
- A passion to advocate on behalf of people and communities.
- Respecting professional boundaries and conducting yourself in a professional manner at all times.
- A commitment to work in partnership with others for the benefit of Great Places.
- Professionalism, working with integrity, inclusivity, and respect for diversity.
What We Give You in Return for Your Hard Work and Commitment
- Pension: DC Scheme (up to 10% contribution from both colleague and Great Places)
- WPA: Healthcare auto-enrolled at no contribution level with £1250 of savings available - option to increase & add on family members
- The Market Place: High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans, and much more
- Annual Leave: Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays
- Reward & Recognition: You Count Rewards are individual rewards for going ‘above & beyond’
- Help with Transport: We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates.
- Wage Stream: You can access savings opportunities and early access to wages
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At Great Places, we believe the wellbeing of our colleagues is vital to enable them to deliver great services. All your benefits can be used inside and outside of work.
Safeguarding Commitment
Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people, and adults and expects all our colleagues to share this commitment.
All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.
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