Co-op
Mobile Funeral Arranger
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Mobile Funeral Arranger
Salary & Hours
£26,266 per annum (£13.47 per hour) plus benefits Full-time role: 37.5 hours per week, Monday–Friday, 9:00 am–5:00 pm
Location & Travel
Mobile role Covers approx. 9 funeral homes in Hertfordshire (including Hitchin, Welwyn Garden City, St Albans, and Harlow). Applicants must be able to travel independently across the area.
You can apply for this job on your mobile in a few simple steps—no CV required.
About the Role
At Co-op Funeralcare, we help families say the perfect goodbye to loved ones. This role provides hands-on support during some of life’s most difficult moments.
You’ll need a full manual UK driving licence for this position.
Important Considerations
All roles within Funeralcare may involve direct physical contact with the deceased as part of normal duties. Typical tasks include preparation, transportation, and care of the deceased, requiring:
- Adherence to health and safety standards
- Professionalism, dignity, and respect
Please consider your comfort levels with these responsibilities before applying.
What You’ll Do
As a Mobile Funeral Arranger, your day-to-day duties will include:
- Travelling to client locations to build and maintain positive relationships within the community
- Supporting clients in person and over the phone, including:
- Arranging family visits
- Answering questions about funeral arrangements
- Ensuring funeral homes remain clean, safe, and welcoming
- Maintaining professional/comforting environments for clients
- Reporting and recording maintenance issues (sometimes acting independently when the branch is closed)
- Managing digital systems and devices (computers, tablets, smartphones) for:
- Client documentation
- Funeral arrangements & invoicing
- Collaborating with the Funeral Plan Arrangers team on all regulated work (e.g., selling and discussing funeral plans)
- Providing manual handling assistance, including:
- Moving coffins
- Assisting in care and preparation of the deceased: ven Japabilities, make-up, dressing, positioning
- Updating client management applications with:
- Accurate records
- Timely entries for :
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What You’ll Bring
- Full UK driving licence + access to a vehicle
- Ability to work independently in client meetings or managing a funeral home without direct supervision
- Strong communication skills for handling sensitive conversations with clients and colleagues
- Basic numeracy & data management skills:
- Cash handling
- Calculating discounts
- Data entry & invoicing
- Attention to detail to ensure policies, regulations, and processes are followed consistently
- Confident IT skills, including:
- Using computers, tablets, smartphones, and printers
- Quick adaptation to new digital systems (e.g., funeral planning apps)
- Passion for exceptional service and building trustful relationships
- Empathy, discretion, and emotional care in high-stress situations
- Physical capability to safely perform tasks such as mobilising coffins (appon
Training and Resources
You don’t need prior experience in the funeral industry—we provide full training and ongoing support.
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Benefits
Joining Co-op means more than a job—it’s joining a movement that prioritises people and communities. You’ll enjoy:
Financial & Pension Benefits
- 30% off Co-op branded products, and 10% off other brands in our food stores year-round
- Additional discounts across Co-op products and services
- £23-day holiday allowance (pro-rata, increasing with tenure)
- Pension with up to 10% employer contribution
Wellbeing & Support
- Access to the Employee Assistance Programme for confidential, 24/7 support on work/life challenges
- Free virtual GP and eye tests
- Stream money management app, offering early pay access
Development & Culture
- Unlimited career growth, including apprenticeships
- Inclusive and supportive team where you’ll make a genuine difference
- Commitment to diversity and inclusion, backed by the Disability Confident scheme
Application Overview
Online Assessment
Expect a ~20-minute online test as part of the application process.
Pre-Employment Screening
Successful candidates will undergo:
- DBS (Disclosure and Barring Service) check
- Adverse media review
- Occupational health screening to assess fitness for the role
- Social media activity review (Facebook, Twitter, Instagram)
Conditions of Offer
If you proceed, an offer of employment will be conditional on passing all screening checks.
The company reserves the right to remove vacancies before the closing date.
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