ABM UK
Mobile security officer
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Cover Security Officer (Glasgow & Surrounding Areas)
LOCATION: MJ Mapp, 110 Queen Street, Glasgow
SHIFT PATTERN: As required, minimum 0 hours per week Shift work, evenings, weekends and public holidays
PAY RATE: £14.25 per hour
Job Summary
The Cover Security Officer ensures the safety and security of staff, visitors, and assets across various sites in Glasgow and neighbouring areas. Core responsibilities include:
- Patrolling premises to minimise risks and deter criminal activity
- Monitoring CCTV, alarms, and surveillance equipment
- Responding to incidents, including first aid emergencies, security breaches, fire alarms, and thefts
- Controlling and monitoring access to restricted areas
- Assisting visitors, staff, and handling lost property inquiries
Key Responsibilities
Core Duties
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Perform foot patrols (sites, car parks, and high-risk areas)
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Monitor surveillance systems and escalate any suspicious activity
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Respond quickly to incidents—emergencies, unauthorised access, security breaches
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Maintain access control, ensuring only authorised personnel enter restricted zones
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Offer customer service assistance (guest inquiries, locator services, reports)
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Log incidents, patrols, and security events with accurate daily reports
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Collaborate with law enforcement, emergency services, and property management
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Comply with company policies, health & safety, and legal regulations
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Attend regular training on security protocols, first aid, and emergency procedures
Operational Safety
- Stand/walk for extended periods under shift conditions (including weekends/holidays)
- Prompt response in emergencies—approachable yet professional demeanour
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Requirements
Essential Skills & Qualifications
- Valid SIA (Security Industry Authority) licence (or licensed CCTV qualification preferred)
- Previous security experience, preferably in retail, shopping centres, or high-risk environments
- Strong observational skills with attention to detail
- Ability to stay calm under pressure, exercising professionalism during incidents
- Excellent communication (written and oral) for customer interaction and reporting
- Basic knowledge of first aid and fire safety protocols
Desirable Traits/Experience
- Experience with CCTV monitoring operations
- Completed conflict resolution or de-escalation training
- Familiarity with local area security challenges or crime hotspots
Working Conditions
- Flexible shifts including days, evenings, weekends, and public holidays
- Physical demands—mobility for prolonged standing, walking, and responding on-the-spot
Benefits (ABM UK)
We offer 24/7 benefits for you and your family through ABM People Enterprises, including:
Health & Wellbeing
- Brit Medical Health Service – Access UK-based GPs at home (24/7)
- Mental Health & Life Event Counselling (compassionate care for personal crises)
- Get Fit Programme (health support and gym discounts)
Financial & Practical Perks
- Cycle-to-Work Scheme – Tax-efficient benefits for sustainable transport
- Free Access Perks at Work App: Features:
- Discounts, cashback & gift cards (in partnership with top retailers)
- Life resource tools (family wellness, finance planning, career guidance)
- 24/7 support helplines for urgent crisis assistance
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Legal & Protection Support
- Financial and legal concierge services (additional employer guidance)
About ABM
ABM is the world’s largest integrated infrastructure solutions provider, empowering cleaner, safer, and more efficient environments with over 100,000 employees.
We deliver critical services across:
- Commercial real estate (shops, offices, hospitality)
- Airports & aviation (airport security, catering, cleanliness)
- Mission-critical & manufacturing (client bases ranging from academia to policy makers)
ABM’s commitment is innovation, sustainability, and diversity. Our values are:
- Driving possibility through smarter, future-ready infrastructure
- Investing in employee development, green technologies, and ethical practices
- Celebrating a workforce with global reach that achieves exceptional outcomes
Diversity & Inclusion Promise
ABM is recognised in the UK’s Armed Forces Covenant and upholds fair employment practices beyond:
- Age, disability, gender identity
- Ethnicity, cultural background, faith beliefs
- Marital/family status, lifestyle, digital equality
ABM: Together, creating organisations that operate at their smartest.
For more details, explore: ABM Health & Benefits Navigator
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