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About Us
Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:
- Holiday accrual scheme & paid day off for your birthday
- Life Insurance Scheme
- Full range of motor discounts for service, sales & parts
- Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
- Bike to work Scheme
- Professional development and recognition programme
- On-line discount site & life planning services
- Staff & Customer Referral schemes
Job Title
Mobile Service Technician
The Role
The main purpose of a Vospers Mobile Service Technician is to carry out service, repair and maintenance to customers' vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.
Although based at our Plymouth site, there is a requirement to travel to customer's homes or place of work to carry out scheduled service or repair work. The ideal candidate will be able to work to a diary appointment system and have a flexible approach to meet and exceed customers' requirements.
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Key Responsibilities & Accountability
Carrying out Servicing, Repair and Maintenance Work
- Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
- Plan and carry out servicing work in a systematic and efficient manner to achieve completion within a satisfactory period of time.
- Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
- If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
- Undertake a vehicle health check on all retail and warranty jobs, maximize sales opportunities when extra work is required.
- Road test vehicles and diagnose problems as and when necessary.
- Ensure that all paperwork is completed accurately and promptly.
Performing Duties in a Safe and Economical Manner
- Carry out all duties with the highest regard of safety, quality, care, and cleanliness.
- Observe all Health and Safety Procedures.
- Maintain work area, tools, and equipment in a clean and safe state at all times.
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Location
Based at our Plymouth site, but would be required to cover all Vospers sites across the South West.
Salary
Dependent on experience and qualifications, to be discussed at the interview stage.
Hours
Monday to Friday
Care - Accountability - Performance - Respect Integrity
We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.
No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation, or marital status.
If you wish to discuss any aspect of this job vacancy please do not hesitate to contact a member of the Vospers HR team at hr@vospers.com or 01752 636342.
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