Amcor
Modern Workplace IT Specialist, Workstations
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Modern Workplace IT Specialist, Workstations
Modern Workplace IT Specialist, Workstations
Location: Bristol, GB Department: Information Technology Employment Type: Full-Time, Employee Shift: Hybrid
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives worldwide.
At Amcor, we unlock possibilities through innovative and responsible packaging, delivering solutions for customers, people, and the planet. Over 10,000 consumers encounter our products every second, trusting us for safe access to essentials like food, medicine, and other goods.
Our success is built on core values—safety, collaboration, innovation, and collective direction. We prioritise customer success, proactively adapt to change, safeguard our communities, and empower our diverse 75,000+ global team. We believe that when our people thrive, our business prospers. Explore how to join Team Amcor:
🔗 www.amcor.com | LinkedIn | Glassdoor | Facebook | YouTube
About the Role
The Modern Workplace IT Specialist, Workstations role ensures reliability, efficiency, and continuous improvement of shopfloor and administrative IT workstations. Duties include technical solutions, project ownership, operational support, and global standardisation. Closely collaborating with IT and Procurement, the specialist promotes cost-optimised, scalable solutions, driving adoption within Business Groups.
Key responsibilities include maintaining / enforcing workstation technology standards, crafting business cases, sharing training materials, and automating enhancements to improve system reliability and user experience.
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Key Responsibilities
- Provide day-to-day support for Amcor’s mobility infrastructure—incident management, change control, monitoring, diagnostics, and maintenance adherence to ITIL v3/4 best practices
- Lead problem reporting and change control for assigned systems, including escalations and root cause analysis
- Collaborate with the IT Security Team to implement endpoint security solutions (hardware, firmware, software) and ensure data protection aligns with Amcor standards
- Partner with global Client Infrastructure teams, cross-department peers, and suppliers to resolve complex issues and align solutions
- Work closely with IT Operations to design processes, training, and documentation for global workstation infrastructure support
- Develop documented Standard Operating Procedures (SOPs), knowledge articles, diagrams, and training materials for internal teams
- Act as a project facilitator, liaising with stakeholders to guide initiatives, secure approvals, and ensure timely, high-quality delivery
Note: Tasks may evolve based on business needs.
Requirements
- Bachelor’s degree in Computer Science or equivalent experience
- Minimum 3 years’ experience in a technical IT environment
- Ability to respond to incidents following rotating 7x24 on-call rotas (country-specific requirements apply)
- ITIL Certification is advantageous but not essential
- Hands-on experience with:
- Workstation & server infrastructure (software distribution, disaster recovery, offline situational support, Microsoft Windows/Linux), shopfloor MES/HMI solutions
- Anti-virus security, systems automation, scripting, and workplace agent deployment methods
- Proactive learner: Self-directed approach to upskill in emerging technologies and processes
- Must be a fluent English speaker (company working language)
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About Amcor
As the global leader in responsible packaging, Amcor delivers packaging and dispensing solutions that enhance sustainability, function, and consumer appeal across nutrition, health, beauty, and wellness. We spark progress with high-performance yet eco-conscious products—flexible film, rigid containers, cartons, closures included.
Midway between consumer and supply chain, we focus on three core beliefs: elevating customers, shaping lives, and protecting the future. 75,000 people across 40+ countries contribute to $23 billion+ in annualised revenue.
📜 Turnkey Packaging | ☄ Corporate Sustainability | 🔍 REVERB™ environmental impact tracking. Amcor operates with highest integrity—always verify job opportunities through Amcor’s official career portal or to report scams: Security FAQ(s).
NYSE: AMCR | ASX: AMC | Careers | LinkedIn | Glassdoor | Sustainability
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