Nationwide Building Society
Money Laundering Liaison Officer
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Money Laundering Liaison Officer – 1st Line Financial Crime Team
About the Role
We are seeking a dynamic and motivated Money Laundering Liaison Officer to join our 1st Line Financial Crime team in a collaborative, fast-paced environment. In this critical role, you will safeguard customers by assessing higher-risk business banking referrals, including those linked to Politically Exposed Persons (PEPs) and sanctions. You’ll provide well-judged insights and guidance, working closely with colleagues across the business to support the bank’s financial crime strategy.
You’ll be unafraid to make sound decisions based on complex information, balancing strong analytical skills, attention to detail, and relationship-building with colleagues and stakeholders at all levels.
What You’ll Be Doing
- Analysing and interpreting complex customer data to assess risk profiles across business banking products, including new and existing high-risk customers (e.g., PEPs, sanctions-linked accountability).
- Conducting customer risk assessments for a broad range of business banking products and policies, handling varied workloads—including complex cases and escalations.
- Applying expert judgement to due diligence rigorously, ensuring compliance with AML (Anti-Money Laundering), CTF (Counter-Terrorist Financing), sanctions, and bribery risks.
- Making informed risk ratings and providing clear guidance to colleagues across the organisation.
- Building strong relationships with Financial Crime Operations and wider teams, often engaging at senior levels to influence outcomes.
- Championing process improvement initiatives to enhance efficiency and customer experience.
- Encouraging agility and collaboration—anticipated attendance at once-a-year in-person events in either Glasgow or Newcastle.
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About You
Essential Requirements
- Thorough knowledge of banking Financial Crime policies, how they are applied to business banking customers, and an understanding of customer risk assessment.
- A solid grasp of banking operations, risk appetite, and industry sector risks—particularly those relevant to business customer types.
- Experience with (or a willingness to achieve) a relevant qualification like the ICA Certificate in Anti-Money Laundering (or equivalent).
- Strong expertise in PEP and sanctions compliance, including how to manage these risks effectively.
- Awareness of specialist banking products (e.g., Treasury, Invoice Finance, Trade Finance), including their associated risks.
Training & Experience Incentives
You can strengthen your application by demonstrating our Customer First Behaviours:
- Feel what customers feel – Numerical empathy; you use customer feedback to personalise decision-making.
- Say it straight – Open, honest, and direct in communication, encouraging diverse perspectives.
- Push for better – Drive continuous improvement through taking ownership.
- Get it done – Empowered to prioritise fast, effective outcomes and hold yourself accountable.
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Benefits at Nationwide (Virginia Money customers will be employed by Nationwide from day one)
- 28–35 flexible working hours per week to fit your individual needs.
- Hybrid working model—working from home wherever possible, balanced with office-based collaboration (e.g., annual team gatherings).
- 25 days’ holiday (pro-rata), plus benefits including private medical insurance, pension scheme, and well-being support (Wellhub).
- Performance-related bonus, life assurance, and two days paid volunteering per year.
- Career development—training schemes, salary sacrifice savings, and career progression opportunities.
- Fairer banking: At Nationwide, we’re a mutual, putting customer needs first and supporting society.
Next Steps
If this role excites you, apply now by attaching your up-to-date CV and answering the few attached questions. Applications are reviewed promptly, and all candidates receive feedback post-closing.
We’re eager to hear from driven professionals who deliver excellence to customers. Challenge and reward come naturally here. Join us.
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