Mortgage Advice Bureau
Mortgage Advice Quality Reviewer
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Advice Quality Specialist
Permanent, Full-time (37.5 hours, Monday to Friday)
Hybrid: 2-3 days in our Derby office, the rest from home
Up To £27,000 Plus Benefits
Are you an experienced Mortgage Adviser looking to move away from a sales-based role while still using your industry expertise?
This is an opportunity to build a career in Compliance and Regulatory Governance with one of the UK's leading mortgage networks. You'll use your knowledge of FCA regulation, Adviser standards and customer outcomes to support our Adviser community and help maintain the frameworks that keep our business operating to the highest standards.
Whether you're already working in Compliance or are a Mortgage Adviser interested in making the transition, we'd love to hear from you.
As part of our Advice Quality Team, you’ll play a key role in ensuring we consistently deliver high-quality, compliant advice. Taking ownership of your work, you’ll carry out second-line file reviews of Mortgage Adviser business, helping to maintain our industry-leading standards.
- Review Adviser files using our structured framework, ensuring the right customer outcomes are achieved
- Identify risks, trends and opportunities to enhance advice quality
- Provide clear, constructive feedback and guidance on remedial actions
- Work collaboratively with Advisers, Business Owners and colleagues to drive continuous improvement
- Support a culture of learning and development by sharing best practice
This role is about more than compliance; it’s about putting customers first and helping our Advisers be the very best they can be.
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If you're CeMAP qualified and keen to build your expertise further, we’ll support your development, including the opportunity to work towards your CeRER qualification.
Please note the internal job title for this role is 'Advice Quality Specialist'.
About You
You’ll bring a strong foundation in mortgage regulation, along with a proactive, detail-focused approach. Just as importantly, you’ll thrive in a collaborative environment where you can challenge constructively and support others to succeed.
We’re Looking For Someone Who
- Holds a CeMAP qualification (essential)
- Has a solid understanding of regulatory requirements within the mortgage advice industry
- Takes ownership and uses sound judgement to make confident decisions
- Has a strong eye for detail and can identify potential risks
- Manages time effectively to meet review targets
- Builds positive relationships across all levels
- Communicates with professionalism and integrity
- Holds (or is working towards) CeRER (desirable)
🤝 Recruitment Process
- 1st stage: Teams interview with the hiring team
- 2nd stage: In-person interview with the hiring team
What’s In It For You?
💸 Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service) plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity), retail discounts, free entertainment tickets, plus much more!
⏰ Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager)
📚 A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career
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🤝 A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work
Everyone is Welcome
At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.
We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you’d like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact careers@mab.org.uk.
Use of AI
We recognise that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It’s important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self.
Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. We won't be accepting speculative CVs from recruitment agencies, with a full PSL in place.
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