Pride Protect
Mortgage and Protection Adviser
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Company Description
Pride Protect is a UK-based financial services firm focused on protecting clients’ income, families, and homes through tailored life insurance, critical illness cover, and mortgage solutions. The company supports first-time buyers, home movers, and clients looking to re-mortgage, offering access to a wide range of lenders and insurers. Pride Protect Life Limited, trading as Pride Protect, is authorised and regulated by the FCA, ensuring advice complies with the UK regulatory regime. The firm also partners with Prestige Legal Services to provide estate planning services, giving clients a comprehensive approach to financial protection. Mortgage advice is delivered on a transparent fee basis, primarily serving consumers based in the UK.
Role Description
This is a full-time, hybrid Mortgage and Protection Adviser role based in Kingston Upon Hull, with flexibility for some work from home. The adviser will provide regulated mortgage and protection advice to clients, assessing individual circumstances, affordability, and risk to recommend suitable mortgage products, life insurance, critical illness cover, and income protection.
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Day-to-day responsibilities include:
- Conducting client fact-finds
- Explaining product features and terms
- Preparing and submitting mortgage and protection applications
- Managing cases through to completion
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The role involves maintaining accurate records, adhering to FCA and internal compliance standards, and ensuring clients understand key risks, including the possibility of home repossession if repayments are not maintained. The adviser will also contribute to business growth through proactive client follow-up, referrals, and collaboration with colleagues and external partners.
Qualifications
- Strong knowledge and practical experience in Mortgages and Financial Planning, with the ability to tailor advice to diverse client needs.
- Understanding of Finance and Mortgage Marketing to support client acquisition, retention, and clear communication of available products.
- CeMAP qualified (or equivalent recognised mortgage advice qualification), with a commitment to ongoing professional development.
- Proven client-facing skills, including clear communication, active listening, and the ability to explain complex information in accessible terms.
- Strong attention to detail, administrative accuracy, and familiarity with compliance, FCA regulations, and data protection requirements.
- Comfort with hybrid working, using digital tools and CRM systems to manage workloads, appointments, and case progression.
- Previous experience in mortgage advice, insurance, or wider financial services is highly beneficial; estate planning knowledge is an advantage.
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