Lexham Insurance
Motor Claims Advisor
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Marble Arch is a fast-growing, established MGA specialising in niche motor insurance for the UK motor market.
ROLE PURPOSE
We’re looking for an experienced Third-Party Claims Adjuster to join our liability claims team, based in Diss, South Norfolk.
You’ll have credit hire experience with technical knowledge and experience in handling claims up to £50,000. You’ll be comfortable handling your own portfolio and be an effective communicator.
We’re a fast-growing business and see this role as a key part of our operation. Most important is your attitude and work ethic – we’re looking for people who can contribute something and have a desire to grow and develop with us.
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KEY ACCOUNTABILITIES
- To manage third-party claims focusing on indemnity, liability, and quantum.
- Review claims regularly using the diary system to ensure accurate reserves and timely closure.
- Respond to all written and phone enquiries clearly, courteously, and promptly.
- Clearly explain decisions on liability, negotiating settlement within authority level where appropriate.
- Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with company reserving processes.
- Set clear expectations and next steps to the client.
- Liaise with internal and external partners at all levels.
- Develop relationships with clients by providing a friendly, efficient service.
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EXPERIENCE & REQUIREMENTS
The role will require the successful candidate to be competent handling all aspects of third-party motor claims, up to a value of £50,000.
- Credit hire experience is essential.
- The ability to handle and negotiate detailed liability scenarios, managing your own portfolio of litigated claims.
- Knowledge of motor is essential.
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