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One Retail

M&S - Customer Service Assistant - M&S

Maidstone
Posted 2 days ago
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M&S - Customer Service Assistant - M&S

Retail Assistant

We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part-time basis (15 hours per week). You'll join a team that takes a real pride in what they do, their food, and most importantly, they take pride in its people.

About the Role

As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You’ll get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards employees who go beyond the call of duty.

Shift Patterns

Variable shifts.


Key Responsibilities

  • Serving customers to ensure they receive an easy and seamless, personalised experience
  • Demonstrating knowledge of our services and providing natural, engaging assistance
  • Representing Marks & Spencer (M&S) and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Compliance with Health and Safety regulations

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.


Ideal Candidate

The disciplinary we are looking for is someone who:

  • Has a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  • Takes initiative and makes decisions that benefit the customer
  • Is an excellent team player with strong communication skills
  • Wants to succeed in their role and grow professionally
  • Can work under pressure while demonstrating reliability and timekeeping

Why Join Us?

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As part of Compass Group UK&I, you’ll play a role in:

  • Feeding people
  • Fueling progress
  • Forging connections across 6,000+ venues

M&S is the industry leader, offering: ✅ Competitive pay ✅ Great perks ✅ Unrivalled career opportunities ✅ Learning and development support


Job Reference: com/3006/96927001/52817660/WJ #One Retail


Empowering Diversity & Inclusion

Compass Group UK&I is committed to fostering a work environment where: 🔹 Everyone can be themselves at work 🔹 Equal opportunities are provided for career advancement 🔹 A culture that respects, celebrates, and empowers all unique talents, backgrounds, and abilities exists

We believe our success depends on diversity—because it’s our strength!

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“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”

Jessica, London

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Skills

Customer Service
Team Player
Communication Skills
Timekeeping
Reliability
Initiative
Decision Making
Engagement
Cash Handling
Health and Safety Compliance

Location

Maidstone, England, United Kingdom

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