Bupa
MSK Lead Therapist - Face to face MSK Therapies
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Job Description: Lead Therapist – Face to Face MSK Therapies
Leadership days with occasional attendance at offices, plus national Bupa Health Centres as required. Clinical day(s) to be carried out at a Bupa Health Centre
Permanent Full-Time 40 hours per week – 2 days leadership and 1-3 days F2F clinical
Competitive Salary and benefits package
We make health happen
We are thrilled to announce an extraordinary opportunity for a dynamic and highly skilled MSK Physiotherapist to assume the role of a Lead Therapist within our face to face Bupa Health Clinics MSK Therapies team. This pivotal position offers the chance to provide clinical leadership and support to a team of MSK Therapists.
Who are we looking for?
We need a visionary. Someone who is as passionate about developing their team as they are about advancing healthcare. You should bring substantial post-graduate experience in musculoskeletal medicine, coupled with a proven track record of leadership and a relentless drive for excellence.
You’ll help us make health happen by:
- Undertaking regular face to face clinical sessions per week (minimum 1 day per week).
- Providing clinical input into the review of customer feedback comments, complaints, incidents, and risks.
- Leading on the implementation of clinical policies and procedures within your team with guidance from the Clinical Leadership Team.
- Working with the clinical leadership team to drive customer improvement plans within the MSK service line.
- Clinically overseeing the provision of MSK Therapies by the clinicians within your allocated team and acting as a key clinical advisory and support point.
- Mentoring and discussing clinical performance with your MSKT team as individuals, using data and customer feedback.
- Supporting the operations team line manager and F2F MSK Therapies Clinical Lead with people management issues such as performance, capability, and conduct.
- Supporting the local operations team to drive business and financial performance.
- Supporting with the recruitment and clinical induction of new MSK Therapists where required.
- Working closely with clinical and operational leadership colleagues to encourage participation in staff satisfaction surveys.
- Analysing feedback and putting action plans in place where improvements are required.
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Key Skills / Qualifications needed for this role:
- Physiotherapist and practising member of the HCPC
- Substantial post-graduate working experience in musculoskeletal medicine
- Experience in leadership/mentorship/relationship management
- High standard of communication and interpersonal skills
- Strong persuasive and credible authority
- Excellent planning, time management, and prioritisation skills
- Confident decision-making skills
- Ability to work well in and lead a team
- Excellent organisational skills
- IT proficient
- Ability to work at pace and be agile
- Adaptability during times of growth and strategic change
- Strong personal and professional drive
- Solution-focused attitude
Benefits
Our benefits are designed to make health happen for our people.
Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
- 25 days holiday each year, increasing through length of service, with the option to buy or sell days
- 3 paid volunteering days annually
- Enhanced pension and life insurance
- Annual performance-based bonus scheme
- Bupa health insurance as a benefit in kind
- Option to join dental insurance scheme at a discounted rate
- Access to our Digital GP platform on your mobile
- Emotional wellbeing support
- Access to family mental health line
- Financial wellbeing channels
- Support for carers
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Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
We make health happen by being brave, caring, and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we aim to offer an interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you would like more information on the role, please contact via email on adele.orchard@bupa.com
Time Type: Full time
Job Area: Clinical Services
Locations: Canary Wharf
Be at the heart of helping people live longer, healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive, and the talent to help us in our ambition then we’d like to hear from you.
Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care.
At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect, and consider everyone, knowing your difference will make the difference.
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