Bite Talent
Multi Site Manager - Coffee
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Store Cluster Manager – Leading Coffee Brand
An exciting opportunity to join a leading coffee brand during a period of continued growth. This role is ideal for an experienced Store Manager ready to take the next step into multi-site management, or an established Cluster Manager looking to further develop their career within a fast-paced, customer-focused business.
The Role
As Store Cluster Manager, you will be responsible for the performance of a portfolio of stores, leading and developing high-performing teams while driving commercial results, operational excellence, and exceptional customer service.
Key Responsibilities
- Lead, coach, and support Store Managers and their teams to achieve business objectives and consistently high operational standards.
- Recruit, develop, and retain talented colleagues through effective coaching, training, and succession planning.
- Drive sales, profitability, and productivity by effectively managing labour, stock, waste, and operating costs.
- Analyse business performance and implement action plans to deliver KPIs and financial targets.
- Ensure every store delivers an outstanding customer experience through strong leadership and effective operational planning.
- Maintain the highest standards of food safety, health & safety, hygiene, and legal compliance across all sites.
- Oversee stock control, inventory management, and margin performance to maximise commercial opportunities.
- Conduct regular store visits, audits, and performance reviews, providing hands-on support where needed.
- Foster a positive, engaged, and accountable team culture by leading from the front.
- Ensure mandatory training is completed and compliance standards are achieved across all locations.
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What We’re Looking For
| Requirement | Details |
|---|---|
| Experience | Management experience in a fast-paced retail, hospitality, or food-to-go environment. |
| Leadership | Proven track record of leading, motivating, and developing high-performing teams. |
| Commercial Skills | Strong awareness of KPIs, budgets, and profitability management. |
| Soft Skills | Excellent communication and organisational skills. |
| Leadership Style | Hands-on and adaptable to support multiple locations. |
| Technical Skills | Good IT proficiency in Microsoft Outlook, Excel, and Word. |
| Operational Knowledge | Solid understanding of stock management, cost control, and compliance. |
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This is a fantastic opportunity to join an ambitious and growing business where you'll have the chance to make a real impact, develop your leadership skills, and progress your career within a successful multi-site operation.
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