Multi-Site Security Officer

Job Role: Multi-Site Security Officer (Corporate/Concierge) Working Hours: Zero hours Pay: As per site rate Location: Liverpool - Providing cover at various corporate sites in the Liverpool area Reporting to: Account Manager / Duty Manager Overview Anchor Group Services is looking for professional, customer-focused individuals to join our growing team as a Corporate Security & Concierge Officer, providing cover across a portfolio of prestigious corporate locations in Liverpool. This is an ideal opportunity for experienced Security Officers who take pride in their appearance, communication skills, and ability to deliver exceptional customer service. We are seeking individuals who can confidently engage with clients, visitors, contractors, and members of the public, acting as both a security presence and a professional ambassador for our clients. The role combines traditional security responsibilities with front-of-house, concierge and customer service duties, requiring a polished and professional approach at all times. Successful candidates will be comfortable working within corporate office environments, carrying out patrols, managing access control, supporting reception areas, monitoring CCTV systems and responding to incidents while maintaining the highest standards of professionalism. We are looking for officers who possess excellent verbal and written English communication skills, a smart and well-presented appearance, strong attention to detail, and a genuine commitment to delivering outstanding customer service. As a Multi-Site Officer, you will have the opportunity to gain experience across a variety of high-profile locations while developing your career within a growing organisation. Anchor Group Services is committed to investing in its people and providing opportunities for training, development and progression for those looking to build a long-term career within the security industry. Flexibility and reliability are essential, as you will be supporting multiple sites and covering a range of shifts as required. Duties include: Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures Conducting regular patrols of the site to deter and detect unauthorised activity Monitoring and managing access control, including issuing and checking passes or permits Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Operating and monitoring site CCTV equipment Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to the site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times