Mitie
Multi-Skilled Supervisor (Electrical Bias)
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ROLE: Technical Supervisor HOURS: 40 hours per week LOCATION: Charlton Gate Business Park, London
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Technical Supervisor who will lead and support the delivery of all operations, installations, and maintenance activities across the estate, ensuring a safe, efficient, and high‑performing environment for all building users. The role spans two sites and leads a team of four engineers, supporting a luxury retail office site and a warehouse/office environment, maintaining a high‑standard, client‑focused service and ensuring practical, fast‑paced maintenance delivery with an emphasis on Health and Safety.
Role Responsibilities: Lead and support a team of 4 engineers across both site locations, ensuring balanced resource allocation and consistent service delivery. Act as a working supervisor, carrying out maintenance tasks and providing cover when required, and participating in on‑call and weekend rotas in line with business needs. Ensure all PPM, reactive and statutory tasks meet SLAs and compliance standards. Serve as the electrically biased lead engineer and undertake AP duties. Maintain strong relationships with Building & Estates teams, subcontractors, and client representatives. Issue, manage, and audit all relevant permits and authorisations, ensuring planned works progress safely and in a timely manner. Ensure all team documentation, reports, and compliance paperwork are completed accurately and on time. Conduct audits, Toolbox Talks and safety briefings, as required. Support delivery of contract KPIs and identify improvement opportunities. Bring innovation to the contract to improve the current systems. Support staff development and identify training needs. Procure materials and equipment within operational budgets. Promote energy‑efficiency initiatives across both locations. Act as a role model for effective use of PDAs, asset management systems, and digital workflows. Maintain statutory and non‑statutory logs (e.g., emergency lighting, FCUs, water regimes). Oversee water hygiene controls and logbook accuracy. Ensure strict compliance with company and client safety systems and requirements. Ensure accuracy, integrity, and quality of engineering and asset data within Mozaic (CAFM), informing maintenance planning and improving asset lifecycle management. Manage subcontracted resources, ensuring aligned delivery standards and compliance. Support colleagues and other departments to ensure smooth multi‑site operations. Carry out all duties in accordance with company policies, procedures, and safety standards. Undertake all training required for the role and ensure timely completion.
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Required Qualifications: Applicants must meet the below defined requirements for the role. NVQ Level 3 in Electrical Installation or equivalent. City & Guilds 2391 or equivalent certification in electrical testing and inspection. 18th Edition IEE Wiring Regulations. Competent to undertake Authorised Person duties for LV systems as required, and for different disciplines (or willingness to train to AP level). Excellent technical skills in mechanical and electrical systems and knowledge of general building repairs and maintenance. Excellent communication skills and ability to culture and maintain client confidence. Excellent customer service experience, preferably with an emphasis on dealing with customers and clients both face‑to‑face, through email and over the phone. A professional attitude in all areas of the job role with the ability to challenge issues comprehensively and resolve them effectively. Ability to work efficiently within a team as well as under own initiative in a demanding environment where accuracy is paramount. Knowledge of Health & Safety and safe working practices, ideally IOSH or equivalent certified. Strong understanding of working at height activities and physically capable of carrying out related tasks. Enthusiastic, proactive, and hardworking, with a positive attitude to problem‑solving and teamwork.
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There's a place for you at Mitie – join us today! Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.
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