Jackson Hewitt Tax Service Inc.
Multi-Store Manager
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Multi-Store Manager
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Relocation bonus
- Signing bonus
- Training & development
Jackson Hewitt is on a mission to advocate for their clients, ensuring they receive the maximum tax refund, quickly and with minimal fees. This position requires management expertise in staffing, productivity, tax prep, and marketing for 2-3 store locations within an assigned district.
About the Role
Under general supervision and in compliance with company policies, the Multi Store Manager (MSM):
- Participates in full oversight of seasonal team members and operational efficiency.
- Maximises the output of Tax Preparer work while increasing revenue and office profitability.
- Handles highly confidential financial data, making a strong understanding of tax preparation and accounting critical.
- Relocation Bonus of $5,000 available.
Pay range: $35,000.00 - $40,000.00 per year (adjusted for experience in management and tax prep).
Key Responsibilities
Team Management
- Leads seasonal hiring, interviews, and onboarding for assigned districts.
- Monitors staff performance to ensure quality standards, deadlines, and procedural compliance.
- Reviews & approves schedules, timecards, and manages time tracking across shifts.
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Operational Oversight
- Ensures all assigned locations meet company standards, including:
- Office setup and facilities maintenance
- Technology, telecommunications, and office supplies management
- Continuing relationship with property managers and landlords
- Resolves escalated complaints or disputes and complex issues for employees.
Performance Metrics & Compliance
- Tracks the performance of assigned locations, including:
- Holds/voids/rejects reports
- Discount utilisation
- Productivity reports and revenue targets
- Ensures adherence to financial controls, including cash control and tax return accuracy.
Skills & Education
Preferred Qualifications
- High School Diploma/GED or equivalent (prior business or accounting experience valuable).
- Tax preparation or accounting coursework preferred.
- Demonstrated proficiency in:
- Spreadsheets (Excel), word processing (Word), and tax software.
- Email, internet research, and basic data management.
- Knowledge of tax principles, ability to obtain a PTIN (Preparer Tax Identification Number) greatly valued.
Required Experience
- Two years in general or supervisory tax prep, accounting, or management roles.
- Strong compliance awareness due to sensitive financial data handling.
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Why Join Jackson Hewitt?
Jackson Hewitt is an innovator with nearly 6,000 locations across the US, pioneering modern tax preparation solutions. Our core mission is to simplify taxes for clients—making them easier, faster, and cost-effective.
Key Incentives
✔ Free tax training + continuing education available. ✔ Seamless integration with major retailers (e.g., Walmart partners). ✔ Flexible scheduling with performance-based bonuses and growth opportunities. ✔ PTIN Certification: Yes (pre-approval supported for eligible candidates).
Business Tenants
Jackson Hewitt operates through a franchise model, where locations are run by individual franchisees. If you apply, you’ll work under their respective policies and employment terms. Franchisees retain exclusive control over hiring, wages, discipline, and other HR decisions.
This seasonal leadership role allows you to shape franchise operations while advancing your own career in accounting and management. Taxes may seem daunting—and complex—but with the right team, mission alignment, and resources, they can be an asset for your clients.
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