Sanctuary Group
Multi-Trade Operative
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Multi-Trade Operative
Multi-Trade Operative
Role Location: Swindon
Annual Salary: £35,579 - £37,452 per year (rising to £37,452 after 12 months, subject to satisfactory performance)
Working Hours: 40 hours per week, including emergency call outs (once every 9 weeks)
About the Organisation
Inclusion is one of our core values. We strive to be a diverse and inclusive organisation where everyone can thrive, ensuring customers’ needs are met with fairness and empathy. Our strength lies in the variety of ideas and backgrounds we bring together.
We foster a diverse and inclusive culture where our customers are at the heart of everything we do, and our colleagues help make a real difference to their lives.
About the Role
We are looking for a dedicated and skilled Multi-Trade Operative to join our day-to-day team in Swindon. You will predominantly focus on plumbing or carpentry as your core trade, with the responsibility of performing tasks across various trades, including fencing, groundworks, tiling, UPVC installation, and plastering.
Your primary duties will involve:
- Carrying out routine responsive and reactive repairs in properties across Swindon, Thatcham, Newbury, Gloucestershire, and Reading.
- Carrying out repairs such as fixing leaking taps, replacing baths, installing and repairing doors, tiling, and kitchens/bathrooms from scratch.
- Completing research, estimates, budgets, and maintenance checks to ensure safe and efficient operations.
- Maintaining a suitable van stock level and restocking tools/supplies when required.
- Providing accurate updates and transparent communication to customers regarding progress.
- Playing an active role in the emergency call-out rota (currently once every 9 weeks).
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Responsibilities
- Attending occupied properties to carry out construction, fault fixing, and maintenance duties within Social Housing.
- Resolving and addressing customer problems, ensuring they are informed every step of the way.
- Driving company vehicles to complete on-site and instillation work across different locations.
- Ensuring technical compliance and legal adherence, particularly in regards to building safety legislation.
- Independent working with minimal supervision, relying on self-motivation and problem-solving.
- Providing high-quality customer service and efficient communication at all times.
Qualifications & Requirements
- Must hold qualifications in a primary trade, with the following as minimum requirements:
- NVQ Level 2 in carpentry or plumbing.
- If plumbing is the core trade, an additional Water Regulations (WRAS) compliance certificate and a Unvented – G3 Certificate are required.
- Valid UK driving licence (candidates must be willing to drive company vehicles).
- Must bring original certification during the interview process. Copies or CSCS cards will not be accepted.
Key Skills & Experience:
- Strong health and safety awareness, adherence to regulations.
- Excellent customer service skills and ability to communicate effectively.
- Proven ability to prioritise workloads, meet deadlines, and plan efficiently.
- Demonstrated multi-skilled capabilities in various trades to meet the diverse needs of the role.
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Benefits
At Sanctuary, we value your wellbeing and strive to provide a supportive working environment. Our benefits package includes:
- 25 days annual leave (rising to 30), plus public holidays.
- Pension scheme with employer contributions.
- Life Assurance and Free Health Plans.
- Employee Advice Service (including counselling).
- Cycle to Work Scheme.
- Staff Discounts for goods and services.
- Employee Recognition Scheme.
- Support Networks to promote inclusion and development.
- Access to Wellbeing support and professional development tools.
How to Apply
For further details or to discuss how we can accommodate specific needs, please email: propertyservices.rec@sanctuary.co.uk.
Early applications are encouraged, as we may need to close or extend the closing date depending on the number of applications received.
Closing Date: 8 July 2025
Need more information or to discuss the role further? Contact the Talent Team. Explore our careers portal for insight into working for Sanctuary:
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