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Multinational Client Executive
Multinational Client Executive – AIG
Join us as a Multinational Client Executive—where the best risk leaders in the industry work together to empower global business.
About the Role
AIG Multinational is a high-impact business area within AIG, where we design, implement, and service bespoke multinational insurance solutions for some of the world’s most complex global customers. As a key player, you’ll collaborate with a cross-functional, international team to deliver tailored, compliant, and seamless risk management programmes—ensuring our clients and broker partners can confidently navigate the challenges of cross-border operations.
This is a frontline, client-facing role managing an assigned portfolio of multinational insurance programmes, working closely with underwriters, brokers, and distribution. You’ll be a strategic thought partner across AIG’s major Multinational lines of business, ensuring our solutions align with the dynamic needs of global clients.
Key Responsibilities
Client & Programme Management
- Manage and oversee all aspects of multinational service delivery for your assigned portfolio, ensuring a high-quality client experience.
- Coordinate communication across internal stakeholders (underwriters, distribution, claims) and external partners (brokers, reinsuring carriers) throughout the programme lifecycle.
- Lead the promotion and adoption of the AIG Multinational End-to-End Process, driving operational excellence.
Technical & Compliance Expertise
- Provide multinational technical expertise to underwriters, ensuring compliance with regulatory standards and structural soundness of programmes.
- Draft and review legal documentation for loss-sensitive programmes, in collaboration with AIG legal counsel.
- Work closely with reinsurance teams to manage facultative reinsurance panels and ensure compliant reinsurance documentation is collected.
- Partner with multinational claims to support global claims protocols, bulletins, and ad-hoc program inquiries.
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Strategic Growth & Improvement
- Monitor KPIs and SLAs to ensure performance targets are met and market trends are addressed.
- Coordinate regular Multinational stewardship meetings with clients, brokers, and distribution teams to drive portfolio growth.
- Identify operational improvements and leverage technical insights to refine solutions and enhance profitability.
- Contribute to internal and external strategies that develop AIG’s Multinational offerings and expand business opportunities.
Team Collaboration
- Primarily office-based, aligning with AIG’s culture of in-person collaboration to maintain strong team cohesion and stakeholder relationships.
Requirements
To create impact in this role, you’ll bring the following qualifications:
Experience
- Propelled commercial insurance career, with a client-facing emphasis.
- Strong technical knowledge of multinational programmes, including:
- Reinsurance structures and global insurance frameworks
- Regulatory compliance (cross-border, local legislation requirements)
- Proven track record in collaborating with multinational corporations, senior executives, and risk management teams
Critical Skills
- Exceptional client focus—experience working with multinational corporations, senior risk managers, and brokers.
- Outstanding communication and relationship-building abilities: written, verbal, and stakeholder Ctové.
- Multitasking & time management: Ability to prioritise effectively, delgate responsibilities, and meet tight SLAs.
- Analytical mindset: Identify operational inefficiencies, recommend improvements, and extend own technical expertise.
Bonus Experience (Not Required, but Preferred)
- Background in Insurance Brokerage or Consulting with multinational exposure.
- Familiarity with insurance claims processes at a global scale.
Why Join Us?
Comprehensive Benefits & Support
At AIG, we value our people and strive to ensure health, financial security, and professional growth through our Total Rewards Program. This includes benefits designed to support your wellbeing, financial peace of mind, and career development, recognising that your success is paramount:
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- Work-Life Balance: A supportive culture aligned with in-person collaboration for deep teamwork and strong client relationships.
- Career Growth: Investment in continuous learning via structured training programs, mentorship, and high-potential development initiatives.
- A Culture of Inclusion: A commitment to fostering an inclusive environment where diversity is celebrated, and everyone is empowered to thrive.
AIG’s Purpose: Reimagining Insurance to Drive Impact
As a global risk leader, AIG empowers individuals, businesses, and communities to:
- Manage risk effectively.
- Navigate uncertainty with confidence.
- Discover new potential through smarter solutions.
Our dedication to innovation and diversity ensures we’re changing the face of insurance—not just for our clients, but for our colleagues as well.
Culture & Commitment to Equality
Inclusivity At its Core
AIG fosters a culture of belonging, where every team member is respected for their unique background, perspective, and contributions. To strengthen this, we leverage:
- Employee Resource Groups (ERGs) that encourage networking, mentorship, and cultural exchange.
- Continuous learning on inclusion, equity, and diversity through workshops and global initiatives.
Diversity & Safety
We are a weriness to harnessing the talents of a diverse workforce and commit to equal opportunities based on abilities, ensuring fair compensation and advancement regardless of background. Reach out to candidatecare@aig.com if you require any reasonable accommodation during the application process.
Join AIG Talent Community today to explore exciting opportunities—and be part of a global risk leader shaping the future of insurance.
For more information, visit www.aig.com
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