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Multinational Client Executive
Multinational Client Executive – AIG Multinational
Location: AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd Functional Area: Underwriting
About the Role
Join AIG Multinational, a dynamic business area within AIG, where you’ll design, implement, and service bespoke multinational insurance solutions for global customers. As a Multinational Client Executive, you’ll support industry-leading firms to navigate cross-border risks with confidence, delivering tailored, compliant, and seamless programs.
This external broker and client-facing role focuses on managing a portfolio of multinational insurance programs, partnering with underwriters and distribution teams to ensure consistent, high-quality service delivery across key commercial lines.
Key Responsibilities
Client and Stakeholder Management
- Manage and oversee multinational service delivery for an assigned portfolio, ensuring the highest client experience.
- Act as the primary liaison between clients, brokers, and internal stakeholders across the program lifecycle.
- Lead multinational stewardship engagement with distribution partners, brokers, and senior risk managers.
Program Design & Compliance
- Provide technical expertise to underwriters on regulatory compliance, reinsurance structures, and program design (including loss-sensitive models).
- Ensure all programs adhere to local and global regulatory frameworks.
- Partner with Product Underwriters to manage facultative reinsurance panel approvals and compliance documentation.
Operational Excellence
- Monitor and escalate where multinational service level agreements (SLAs) are not met.
- Oversee policy documentation and invoicing processes to ensure accuracy and timeliness.
- Engage with multinational claims teams to support claims bulletins/protocols and address ad hoc program inquiries.
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Growth & Strategic Alignment
- Drive profitability of the multinational portfolio in collaboration with product and distribution teams.
- Identify and contribute to internal/external strategies that enhance AIG’s global insurance offerings.
- Draft and secure approval for legal documentation (e.g., loss-sensitive programs) in partnership with AIG legal counsel.
Process Leadership
- Champion adoption of the AIG Multinational End-to-End process across teams.
- Identify operational improvements and implement best practices.
What You’ll Need To Succeed
Experience & Technical Skills
- Proven client-facing commercial insurance experience (broker/risk management background preferred).
- Deep knowledge of multinational programs, reinsurance structures, and cross-border regulatory environments.
- Experience working with multinational corporations, engaging with senior risk managers and C-level stakeholders.
Soft Skills & Working Style
- Exceptional written and verbal communication to build trusted relationships with stakeholders.
- Strong project management skills to coordinate complex internal/external obligations.
- Ability to prioritise, delegate effectively, and meet tight deadlines/SLAs in a fast-paced environment.
- Commercial acumen with a results-driven mindset.
- Proactive approach to identifying efficiencies and driving continuous improvement.
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Working Arrangement
- Primarily office-based to align with AIG’s collaborative culture.
Comprehensive Benefits
At AIG, we invest in your health, wellbeing, and professional growth through a Total Rewards Program. Enjoy benefits designed to support you and your family, including:
- Flexible Health & Wellbeing: Access to global medical coverage, wellness programs, and mental health resources.
- Financial Security: Competitive compensation, retirement plans, and financial planning tools.
- Career Development: Investment in upskilling, training, and clear career growth paths.
- Inclusivity & Inclusion: A global culture of belonging, with Employee Resource Groups (ERGs) promoting diversity and cultural awareness.
Why AIG?
As a global leader in property casualty insurance, AIG empowers individuals, businesses, and communities to manage risk, respond to challenges, and unlock potential. By joining us, you’ll:
- Work alongside a visionary team reshaping the insurance industry.
- Contribute to innovative solutions that make a lasting impact on customers and society.
- Experience a supportive, diverse, and growth-focused work environment—selected as one of the world’s best global companies to work for.
AIG is an equal opportunity employer. We celebrate diversity and are committed to inclusion and equal opportunity for all. If you require a reasonable accommodation, please email candidatecare@aig.com.
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