Buckinghamshire Healthcare NHS Trust
Multiple Sclerosis Care Co-Ordinator
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Multiple Sclerosis (MS) Care Co-ordinator
The Multiple Sclerosis (MS) Care Co-ordinator will play a key role in supporting the delivery of a responsive, efficient and patient-centred MS service.
Working as part of the multidisciplinary team, the post holder will co-ordinate patient pathways, facilitate communication between patients and healthcare professionals, manage administrative and clinical support processes, support disease-modifying therapy (DMT) monitoring pathways, and act as a key point of contact for people living with MS.
The role is designed to release specialist nursing time from routine coordination and administrative functions, enabling the MS Clinical Nurse Specialists to focus on complex clinical assessment, treatment decision-making, newly diagnosed patients and advanced MS care. The post holder will work within agreed protocols and under the supervision of the MS CNS team.
Key Responsibilities:
- Point of Contact: Serve as the primary contact for people living with Multiple Sclerosis (MS), their carers, and healthcare professionals, coordinating care across acute, community, and primary care services.
- Care Coordination: Manage referrals, appointments, annual reviews, and follow-up care, ensuring patients receive timely access to appropriate services.
- DMT Monitoring: Support Disease Modifying Therapy (DMT) monitoring by tracking investigations, maintaining accurate records and databases, and coordinating follow-up actions.
- Communication: Provide non-clinical information, guidance, and signposting to support patient engagement and self-management. Facilitate effective communication between consultants, specialist nurses, GPs, therapists, and external providers.
- Record Keeping: Maintain electronic patient records, produce activity reports, and support audits and service improvement projects.
- Administrative Support: Manage administrative processes, waiting lists, and correspondence while ensuring compliance with confidentiality, information governance, and organisational policies.
- Team Collaboration: Work within agreed protocols, escalating clinical concerns appropriately and contributing to a positive team culture.
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Benefits of Working with Buckinghamshire Healthcare NHS Trust:
- Career Progression: As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- NHS Benefits: Generous annual leave entitlement and pension scheme, along with access to NHS discount schemes.
- Health and Wellbeing: We provide a range of health and wellbeing services to promote a healthy, happy workforce.
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Our Vision and Mission:
- Vision: To provide outstanding care, support healthy communities, and be a great place to work.
- Mission: To provide personal and compassionate care every time.
Our Commitment to Diversity and Inclusion:
- We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
- We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and care-experienced candidates.
- We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
Equal Opportunities:
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Contact for Further Information:
Name: Paula Blackall
Job Title: MS CNS
Email Address: paula.blackall@nhs.net
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