Signature Career Management
National Account Manager
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About the Role
We are partnered with a highly successful, privately-owned consumer goods business that has built an outstanding reputation within the non-food FMCG sector. With a heritage spanning several decades, the business has grown into a recognised market leader, supplying some of the UK's largest retailers with innovative, high-quality and premium products across branded, licensed and own-label categories.
With a turnover exceeding £100m and ambitious plans for continued growth, this is an exciting time to join the organisation. The business has developed strong, long-standing partnerships with major retailers across grocery, general merchandise and online channels, becoming a trusted category partner through its ability to combine product innovation, manufacturing expertise and commercial agility.
Following continued investment and future expansion plans into new categories, they are now looking to strengthen their commercial team with the appointment of a high-calibre National Account Manager.
Why This Role?
- A high-impact National Account Manager position responsible for one of the business's largest and most strategically important retail partnerships.
- Ownership of a multi-million-pound customer P&L, managing key relationships across major UK retail accounts.
- Opportunity to influence customer strategy, drive category growth and identify new commercial opportunities.
- A role focused on growth, innovation and relationship development, rather than simply account maintenance.
- Inherit a well-established customer relationship with a strong handover period, allowing you to build on existing foundations.
- Work closely with senior leadership and cross-functional teams to shape future commercial plans.
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The Business
- A leading manufacturer and supplier within the non-food FMCG sector, operating across branded, licensed and own-label categories.
- Recognised as a category expert, partnering with some of the UK's largest retailers.
- Strong capabilities across: Product development, Design, Manufacturing, Sourcing, Supply chain, Commercial.
- Combination of UK manufacturing and international sourcing, creating a complex but highly effective supply chain model.
- Strong focus on innovation, launching new products and developing existing categories.
- Entering an exciting period of growth, with future expansion plans creating significant opportunities across new and existing customers.
The Role
You will be responsible for managing and growing a portfolio of strategically important retail accounts, with a particular focus on a key grocery customer.
Key responsibilities include:
- Full ownership of a significant retail P&L.
- Developing and maintaining senior customer relationships.
- Driving growth through range expansion, new product opportunities and category development.
- Creating joint business plans and identifying opportunities for increased distribution.
- Protecting existing market share whilst identifying opportunities to grow.
- Managing commercial negotiations, forecasting, promotions and seasonal planning.
- Working collaboratively with internal teams across:
- Supply chain
- Product development
- Marketing
- Operations
- Sourcing
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The Person
The business is looking for a commercially strong National Account Manager who can operate with confidence and credibility.
Ideal background:
- Experience within non-food FMCG/consumer goods is essential.
- Proven experience managing major UK retail accounts.
- Strong commercial understanding with ownership of significant customer budgets or P&L.
- Experience working with complex supply chains and imported products.
- Strong stakeholder management skills with the ability to influence internally and externally.
- Confident managing senior retail relationships.
- Commercially curious, proactive and always looking for opportunities to drive growth.
- Experience across own-label or licensed products would be highly advantageous.
Culture & Environment
- A collaborative, entrepreneurial business where people are encouraged to make an impact.
- A team that values personality, energy and people who can build genuine relationships.
- A fast-paced environment where individuals are trusted with responsibility and ownership.
- Strong visibility across the wider business with the opportunity to influence decision-making.
- Hybrid working environment with regular collaboration in the office.
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